ContributionsMost RecentMost LikesSolutionsRe: Missing Live TV channels in contour app I did link to the above address. In the past couple of years I have been having other minor issues, such as not receiving all channels on all TVs. I was mentioned I have old TVs. I have all new TVs now and the same issue. I wonder if the infrastructure is able to handle the newer technology. Also i live in Connecticut and it has been extremely cold. Wonder if this is an issue with the cables outside. Re: Missing Live TV channels in contour app Cox support told me it was a tier two. I don't know how to send a screen shot form m iPad or iPhone. The first listing is A&E "TV GO". On 1/318 Cox support told me there were similar calls on this. It went out late 1/1 to early 1/2/18 during the night. The app is not working correctly on my three devices. When will it be fixed. I have had other problems with loosing partial services with cox in the past. I believed I have been with Cox for 30 years. I am paying a lot for this service. I deserve an answer. Re: Missing Live TV channels in contour app It did not correct the problem. I use the contour app on two devices. The app is not working correctly on both. I have spoken with tech support and they are aware of the problem and didn't have a solution or know when it would be working. This has happened in the past and lasted for about one day. Re: Missing Live TV channels in contour appI lost the same channels Jan 1 and still not working. I was on phone with Cox support and didn't resolve the issue. They are aware of the problem. They didn't have a clue. This has happened three times in the past and lasted for only a day. Longer now. What's going on?