ContributionsMost RecentMost LikesSolutionsStill using a Land Line? So everyone here using Cox Phone is still using a land line??? We have one, just cuz we've had it forever We basically never place calls with it anymore and it's an older phone We just use it as our number to disclose when we have to provide a phone number We can see who calls with caller ID, but the voicemail is off Interested to see if y'all are doing the same, something different, and why Thanks Sam's Club wants to switch us to Direct TV?? We have been with Cox a long time This was even before our unsolvable Cox webmail problems started You know those tech sales guys at Sam's Club and Costco More features, higher quality picture, and less cost..... is what was represented and calculated He knew within $5 of what Cox was charging us for our bundle Thoughts?? Thanks Re: MacMail (Mojave) and Cox Webmail have tried that, and did again deleted email, both still in trash, and deleted from trash still reside in my webmail inbox grayed out with lines from yesterday morning. Goes against my mail quota Re: MacMail (Mojave) and Cox Webmail Thanks Weird that the results are completely different I did get the update Glad its working for you Thx again for the info Re: MacMail (Mojave) and Cox Webmail All the same here If you haven't checked your Cox Webmail for a while, maybe you should, and maybe test a few emails you delete to see how long it takes for them to be removed from Coxmail Since Microsoft servers, if you are using IE as the primary to manage ur email however, then maybe the same problems don't exist Thx for the info My IMAP Cox Webmail problems are real After over an hour with Apple this morning and several times with CoxCare, both with remote control, the Cox Server webmail communication problems with Macmail I've had are real Everything was set up correctly I contacted Apple because I started to think maybe it's a bug with Mojave...... but doesn't appear to be the case tho. Apple spent all their time with me at no charge. Cox made me sign up with CoxCare for no resolution and frustration Apple even deleted the account and re-added..... same problems with Cox not recognizing Mojave MacMail deletions Right now, 12+ hours, I have 5 test emails deleted this morning from Macmail that are still sitting in webmail, greyed out with lines through them, but no refresh has made them delete from webmail Inbox. Thus the space problems built up I've heard nothing positive about the servers Cox has for email even though they had an upgrade in January. Underpowered and over-extended space even at 2gb customer limit. Apparently they are Microsoft servers, which theory has it this has some role in the various aspects My theory is Cox wants to get out of the email business and have you go to another service for email. They won't make any less money because your are still paying for the internet service regardless If the deleted emails are there come Monday, they will be sending me to a higher tech service beyond CoxCare Sounds like the answer is Gmail or iCloud If Cox's goal is to decrease their email service commitment, they likely have succeeded here with this 20 year customer I should look into alternative options for the others services as well Re: Apple mail actions reflected in Cox webmail Thanks My MacMail deletion of emails are still not being recognized by webmail Thats even Option-Delete, and changing when to delete in Mailbox behavior I believe this all started with finally doing the MAC upgrade to Mojave just a few days prior. I feel like I'm narrowing this down to being a Mojave thing Re: MacMail (Mojave) and Cox Webmail Thx again Going to..... Mail - Preferences - Server Setiings Is your incoming the imap.cox.net Then the Advanced Tab with an IMAP Path Prefix: INBOX? TLS: None Outgoing SMTP.cox.net? Automatically manage connection settings... checked? Re: MacMail (Mojave) and Cox Webmail Thx... so when you delete an email, it deletes in Webmail? and you've not had any space issues? Have you updated to Mojave? I will say I don't remember having to go to webmail to do things after a space issue which has happened once or twice in 10 years or so Thx MacMail (Mojave) and Cox Webmail So over the last couple days I have been forced to deal with both my desktop MacMail and Cox Webmail due to a space issue I am not an advanced tech person but here's what seems to be the case so far with running tests to see how they sync up, which includes refreshing Cox Webmail and force quitting MacMail to make sure it uses new settings and email actions from Webmail It appears deleting email in MacMail does not delete the mail in Cox webmail, even after deleting from the trash folder Also it seems I can Archive an email in mac mail, but it doesn't get archived in webmail, and partly the reason it seems now why I have lost a few emails I intended to keep I did add a webmail folder under My Folders, and that did show up in my mac mail on the folders list, which then all disappeared when I changed my mac mail IMAP Path Prefix from nothing to INBOX. I don't understand the correlation yet I have emails in my Webmail that I don't have in Mac mail due to deleting or using different folders in MacMail to organize My incoming IMAP server is correct in everything I have asked or found I paid $10 for Cox Complete Care/month to have access with advanced tech to help me figure this out and the bottom line there is there was no easy solution to fixing my space problem in Webmail, and took me much of the day to do it. In addition, trying to sync MacMail better almost sounds experimental and that I need to continue to pay for advanced tech service or dedicate myself to becoming more of an advanced tech person simply for email The bottom line to me seems it's a mess MacMail would appear to be useless if its unreliable and not syncable with Webmail? And for any email action I take, deleting, archiving, folders, etc, that should all be done using Webmail The solution??? Use Webmail only? But I did not find webmail very user friendly yesterday. It was very slow for everything. It also seemed cumbersome. It did seem better last night? and it was faster processing actions Use neither? I guess like Gmail or something and get use to logging in there??? I don't know how that would work but the benefit there is working directly through one, vs. Cox Webmail needing to work with MacMail Aside from the sync problem, the other issue seems to be the 2gb of space??? From researching and chatting with Cox, these issues sound very common This is all for discussion, identifying where I might be off on my thoughts, but I don't believe its just a simple IMAP issue going on here, but is bigger than that