momacat15
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Re: Getting loss of remote control functions and "RDK-03033" last few days
After 4 tech appts , they changed everything out and we worked ok for 6 months. Now we are on our 3rd day of no service. You ask if Cox has a fix? They don't even have an apology for countless interruptions ,delays, frustration, and wasted time on incompetent techs. Their phone reps are idiots telling me I should expect some issues and many areas of the country have it worse. Really?? One time they credited me for $30.00 but I am paying over $150.00 month for this **. This time we have to wait 4 days for an appt. which will not resolve situation because they will send a low level tech and then schedule another a few days later and then another. You get the idea. The tech spent 4 hours here on that last visit which corrected the problem of all old equipment which doesn't weather very well even in sunny, mild San Diego.115Views0likes1Comment