ContributionsMost RecentMost LikesSolutionsRe: Chronic Packet Loss Wanted to reply as it appears my issue has been fixed. I have the AC86U Asus Router.I disabled the setting Airtime Fairness and the issue was immediately resolved on the Ring devices. I'm supposing it was just far enough away where this setting was causing intermittent issues. Hopefully this will help someone else who is having the same issue. Re: Chronic Packet Loss Hey Nichole, I test through The Speedtest.net app and the the one available on the Cox website. I generally only test when I have issues connecting to my work computer and almost every time the speeds have dropped. Here are some logs of past tests: https://www.dropbox.com/s/en99v2ns3y89g50/SpeedTest1.png?dl=0 I have also called Ring letting them know of my issues with videos lately and they have confirmed that they are seeing a lot of packet loss and even when there is none, the connection speed has not exceeded 1 meg from my side since 1/15. My phones speed tests always shown the upload speed being fine from my WiFi signal however it does not have the speed on those devices. I have two ring devices and both have had issues starting the same day so I don’t think it’s an hardware issues and the speed issues are still occurring. I feel it’s either a packet shaping thing that’s throttling anything coming from it or some other issue from Cox to AWS. I was gonna try to setup a VPN between the devices to check if I can get the speed back going through a different channel but I don’t have access to that server anymore to test. Here is a link to when I had this problem in the past that got resolved at some point but it has basically come back again. us.battle.net/.../20744204383 Re: (GAMING) We need a plan of action — Upstream Packet Loss (COX Com ISP) Same issue here (specifically with Ring). It's very frustrating as it just started happening around 1/15 and only with specific applications. I use to have a VPN to test things like this but I cannot anymore. Here's an old thread from blizzard I was part of when it was fixed before. https://us.battle.net/forums/en/hearthstone/topic/20744204383?page=1 If I can help at all let me know. Re: Chronic Packet Loss I'm having the same issue. It started happening about this time. My upload speed just drops from 30 megs to .5 megs randomly. Also having consistant slowness when hitting specific AWS servers (like with the Ring application). It definitely looks like something changed within the Cox network somewhere that is causing issues as you can find several threads mentioning issues with AWS. I have not had any issues until around 1/15/2019 (I can't remember the exact date but it was somewhere around there).