ContributionsMost RecentMost LikesSolutionsRe: Packet Loss & Lags - Please Help! Hi Becky, A technician came over this morning and identified another splitter in the attic as the problem source. It's been running fine with minimum packet loss so far after the replacement. Thank you for your help! |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | router.asus.com - 0 | 941 | 941 | 0 | 1 | 13 | 0 | | 10.72.32.1 - 2 | 875 | 858 | 3 | 8 | 31 | 7 | | ip68-4-12-128.oc.oc.cox.net - 3 | 867 | 848 | 4 | 10 | 40 | 12 | | 100.120.104.0 - 3 | 851 | 828 | 6 | 11 | 136 | 9 | | 68.1.1.171 - 2 | 882 | 867 | 7 | 13 | 110 | 13 | | 70.191.61.10 - 2 | 874 | 857 | 7 | 13 | 48 | 9 | | ae1-br01-eqla1.as57976.net - 3 | 843 | 818 | 8 | 34 | 794 | 11 | | be1-pe02-eqla1.as57976.net - 3 | 870 | 852 | 6 | 12 | 36 | 11 | | 24.105.30.129 - 3 | 851 | 828 | 7 | 13 | 34 | 13 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Interestingly, before the tech visit I chatted with an agent who confirmed that10.72.32.1 is a cox hob and not my modem.Since I was determined to have a tech here to investigate thoroughly, I didn't ask him to dig further on the cox hub front. Anyway, so far so good.Thx again! 🙂 Re: Packet Loss & Lags - Please Help! https://ibb.co/yB8j0JG Hi Becky! Yes, I found these in the closet. A splitter next to a "Amplifier". What should I do next? And thanks for your help on this! Packet Loss & Lags - Please Help! Not an expert here but I have followed various suggestions to reset devices, ipconfig release/renew/flushdns, connect directly to the Netgear modem, etc. The issue only started to happen the morning of 12/5/2018 (i'm in the Irvine CA area). I'm attaching the WinMTR output below please let me know what you think. I'm also curious about the second hop (10.72.32.1) on the output. I thought it's supposed to be my modem right after the router?I can ping my modem 192.168.100.1 just fine with no packet lost, though. So I don't think I need to buy a new modem. Any assistance is much appreciated! |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | router.asus.com - 0 | 500 | 500 | 0 | 0 | 5 | 0 | | 10.72.32.1 - 21 | 277 | 221 | 5 | 9 | 32 | 6 | | ip68-4-12-128.oc.oc.cox.net - 26 | 247 | 183 | 0 | 10 | 29 | 12 | | 100.120.104.0 - 22 | 271 | 213 | 0 | 12 | 80 | 12 | | 68.1.1.171 - 21 | 275 | 218 | 0 | 14 | 51 | 10 | | 70.191.61.10 - 26 | 247 | 183 | 0 | 13 | 36 | 14 | | ae1-br01-eqla1.as57976.net - 26 | 247 | 183 | 0 | 16 | 108 | 10 | | be1-pe02-eqla1.as57976.net - 26 | 251 | 188 | 0 | 13 | 36 | 15 | | 24.105.30.129 - 22 | 271 | 213 | 0 | 13 | 39 | 17 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Solved