ContributionsMost RecentMost LikesSolutionsRe: Inbox Filters Stop Working It is because Cox does not own the email client. They have contracted with this horrible company which apparently is over-riding anything we do. The email they had before was great...this is all rubbish. Some answers is to use outlook. OMG do I want this junk now downloaded to my computer? Heck NO! The ads that circulate to the right of the email are reading our information. How do I know that? It is because after the ad appears, I get an email advertisement from that very same company! There is an arrow we can push to "eliminate" it. Well, all it does is cover it up so you can see it, but it is still there running. The problems will not be resolved until they get rid of the company with which they entered into a provider contract. As I keep saying, Cox fixed something that did not need fixing! Re: Inbox Filters Stop Working Paul, you are not alone. I have the same problem. I spent over 4 hours trying to delete all this junk that suddenly came with the "new platform" for email. Not only do I have the same problem as you, but I also have a problem when deleting a group of emails I am finding they have returned. The screen will blink when deleting. They appear to be gone. Then the screen blinks again and they are back. I even check the number of emails I have when deleting and compare that to the number left after deleting...it's still the same because they have come back in very same order as well as the same dates. Since they switched to this "outsourcing" of email, it has been the worse that I have ever seen. And, the website is a joke. Finding things that used to be at my finger tips I now have to do a by-guess-by-gully to find things such as paying my bill. Whoever named categories didn't know what they were doing because for the most part they do not represent what one is looking for. It's not a good experience. The spam is the worse ever. We are stuck with it. I'll never find this page again. Ha ha...I was looking for something else....as usual!! Very disappointed.