ContributionsMost RecentMost LikesSolutionsRe: Compromised Computer Notification from Cox Communications - DNSChanger Don't spend money. Look it up. It is an ages-old virus. Perhaps someone has repurposed it. Regardless, you can fix it if it is there. It sure seems to me Cox is getting false positives, and they don't care to correct their detectors. Re: Data Cap The issue is not resolved. The question is not solved. The 1000 GB cap is simply bad. Worse, the meters are wrong. The meters run fast! I received the notice mentioned, and 200-300 GB per month. Perhaps not a problem. Well, no! Immediately my data usage skyrockets, according to their meter, by six times! I'm over the limit, according to their meter. I've checked all our devices. Our data usage is still well under 500 GB per month, yet they are claiming we used over 1200 GB last month and over 1000 in less than three weeks this month. I've been contacting. It took some persistence, but they have admitted there is a known problem with the meters. Of course, they won't explain. Again, the question "data cap" is not solved. The restriction is bad for customers. This 5X data metering is wrong and disgusting. Triple charging, with meter running at least five times too high. I am angered by the 1000 GB monthly limit. I've averaged between 200 and 300 GB, so, no big deal right? Well, yes, since over the last few weeks my metered usage is supposedly five or six times that much! I shut my modem off and went to bed. When I got up in the morning, 37 more GB registered on the meter. I monitored all our regular activities over the next 24 hours, and maybe we used 0.8 to 1 GB. Yet, the meter shows 22 more. I'll point out that Cox has admitted there is a problem with the modem meters, but they won't actually fess up. They won't explain anything. Yes, Cox is unfairly and unreasonably limiting our data and charging outrageously for overage, but that isn't bad enough. They seem to want to charge everyone for overage, so they put a multiplier on the data usage meters! Also, a man complained about the data cap, and you say it is solved. It is not solved. You are either lying or just stupid. The data cap is a problem. It is wrong. Worse, it is downright disgusting to overspeed the meter! Disgusting! Cox has usually been satisfactory, but when not, it is always excruciatingly painful to get support and get issues resolved.