ContributionsMost RecentMost LikesSolutionsRe: Authentication error 403.201 - Contour app The version I have is 4.8.1. I went into the App Store to update and there is not an update available for 4.8.2. Re: Authentication error 403.201 - Contour app Allan said: @Lmj5711 Are you able to login to the account at cox.net? If not, what error message(s) are you getting? Thanks, Allan - Cox Support Forums Moderator. Yes. We are able to login to our account at cox.net.Authentication error 403.201 - Contour app When I try and log-in to the Contour app, I get an error that says "Authentication Error 403.201. We're sorry, something unexpected just happened. Please try again". I have been getting the same error for the past few weeks.