ContributionsMost RecentMost LikesSolutionsRe: Contour TV no caller id Excellent synopsis, and echos some of my complaints/frustrations. Replacing the left nav to now bring up a useless notification area in lieu of what I found very useful (shortcut to weather), and the loss of pressing B for the mini TV view while navigating in the guide is most annoying. After many calls into Cox Support and escalating, they did confirm the software "upgrade" broke these functions. That was 2+ months ago, and subsequent calls indicated a release in Aug should address. Likely telling me what I want to hear vs. reality, but still infuriating that folks are making these changes with no input from customers, and no advance notice to customers. What happened to the concept of release notes? All this technology and they can't post useful information in an "About" screen to better promote what they call "upgrades" and more so, spark customer awareness?!? There is a setting on the box to specify the update time window. How about and ack that an update actually occurred, and more so, here's what changed... Um, wouldn't that qualify as a notification?!? Seems there is ample real-estate in an otherwise useless screen... But I digress. More evidence those making these changes are not customers that actually use the product on a daily basis. And I truly hope there is a Cox Moderator that can do the right thing here and provide some relief -- Sadly, many folks seeking other opportunities out there... Re: Contour TV no caller id Thanks, Dustin -- As mentioned, I called Support when first noticed, and after a few escalations, they verified this was a feature that was erroneously removed with a late June/July update. I trust there is ample QA and version control that can see when (and more so, why) this feature/shortcut was removed -- with no notice to consumers, and no hint of the (now worthless) Notification area in any of the help. Just another example of those making changes/decisions, not being intimately involved in the consumer user experience... Re: Contour TV no caller id On Contour 2, I have caller ID visible on all TVs (upper right), but something has recently changed with the 'notifications' function and you can no longer pull up the caller ID history as in the past (both Contour 2, and non-Contour going to channel 1995 (or 199 something, can't recall). This seems to have coincided with a late June/early July, 2017 firmware update when the left arrow on the remote used to bring up quick access to weather (and power saving), now only brings up the notifications window and it's utterly useless -- I trust this was some sort of oversight as there is no value in that left arrow shortcut any longer . PLEASE BRING BACK the left arrow to weather!! Cox Support (after escalating) finally recognized this (late July) and indicated it was a known bug that was going to be fixed in an Aug update -- no such luck as of yet... Re: Contour manual recording You didn't miss it -- not there under Contour 2. And yes, I miss it, too!