ContributionsMost RecentMost LikesSolutionsRe: Relaying not allowedI did a work-around, and I think it is OK. I did not have a cox email account previously. I set one up and had it get my messages from my email "earthlink.net". My messages were successfully imported into cox. Then in outlook, I set it up so that it would get my messages from my cox account. As best I can tell, I can now send and receive. I should note that I had to set up a second account in outlook that ends with "@cox.net". Unfortunately, I still have my old account in outlook that I was using to get my email directly from earthlink. Although, I could copy all of my old folders from the old account into my new one. But I still have the old account hanging around. I cannot figure out how to get rid of it. I think this is what I did to make it work: email address: *****@cox.net Manually set up POP3 or IMAP- and chose IMAP Incoming mail: mail.cox.net Outgoing: smtp.cox.net Username: same as **** Password: cox password MORE SETTINGS: Outgoing Server: My outgoing server (SMTP) requires authentication Use same settings as my incoming Advanced: Incoming server (IMAP):993 Use SSL Outgoing server(SMTP): 587 TLS I hope this helps someone. I have spent a week and a half cursing cox and trying any possible alternative.Re: new email settings with MS Outlook for Mac MaryF said: HiLJW, I'd like to take a closer look at your email issue if you are still experiencing issues. Please send us an email to cox.help@cox.com with your full name, street address, and the email address affected. Thanks.