ContributionsMost RecentMost LikesSolutionsRe: Mail server down???? I have several email accounts though, and the problem only occurs on ONE of them. How will changing a password help that? And if my account has worked just fine for the last 10 years, why would the server settings be bad? (and I have checked them..they match the email account that IS WORKING.) As a matter of fact, the definitions/settings on both accounts match, except name of course. So I fail to see how ANY of this could possibly work. And I really fail to understand what COX changed this time to make anything work. What was the original problem. Any idea on this? Re: Mail server down???? BrianM. It['s been two days since you replied...it's been a couple of weeks since I've had this problem 24/7. Are they really doing ANYTHING? Re: email down? When I try to send, I get an expired or invalid certificate. Re: Who hacked what? Ok... the answer is COX is either currently getting hacked, or has just discovered they've been hacked and the CUSTOMER SUPPORT LINE IS SWAMPED!!!!! Of course, they tell you to change you password on the IVR, but the gutless cowards give no other info. Who hacked what? I too received the "We've detected MALWARE" on your email account. BUT - they do give the correct last 4 digits of my account number. And a valid email for Cox. Also the correct first name for the owner of the account!!!! Stuff that ONLY COX should know. So, answer me this ***********COX****************. How do they know the account number, account owner name, etc.?