ContributionsMost RecentMost LikesSolutionsRe: Contour 2 & IR Remote Cox has now changed their story with me. They now say that the boxes do support IR, but that is not a standard install and they won't support it. So despite Cox installing 5 boxes in my equipment room in house 3 years ago, I know have to pay a third party (my home automation installer) $350 to swap out the garbage Contour1 boxes. Re: Contour 2 & IR Remote[I'm on the phone with Cox and they're telling me that to enable the IR on the client boxes I need to disable RF. They won't support the install as they say it's a custom install. Does anyone know if switching is as simple as swapping the boxes and affixing the IR emitters in the correct location or do I need to deal with codes?. I know Cox will send out replacements and maybe it's better if I do it myself?Re: Contour 2 & IR RemoteThanks. I saw this thread earlier today. The contour 1 boxes in my rack all have IR emitters affixed to the front. The Contour 2 boxes that the tech brought didn't appear to have a window for an IR detector so I don't know if there's a different slave box or ??Contour 2 & IR Remote I just had a Cox tech out to swap my 5 Contour 1 (1 HD DVR and 4 HD boxes) for Contour 2. All of my boxes are in a central server room and are controlled via IR XCVRs through a switch box in my home automation system (Savant.) I was told none of the slave boxes have an IR interface now and I'd have to stay with Contour 1. I find this hard to believe. Any help welcome. Thx