ContributionsMost RecentMost LikesSolutionsRe: High Upstream Power T3 Errors - Frequent Disconnects Levels are fluctuating and channels are dropping. There is an Arris NIU and an amp installed by Cox on the modem leg. My set top box also shows high upstream...going from 45 to 56 dbmv. Attached are the levels from this morning. Soon afterward channel 1 dropped. High Upstream Power T3 Errors - Frequent Disconnects For over a week now the upstream power on my cable modem randomly varies on all 3 upstream channels. I tried putting my old Docsis 2 cable modem online and it also had an upsteam power problem. I had a tech out who could not find any ingress on any of the lines. I suspect a problem outside of my house. What is the next recommended step to resolve this problem. Re: Internet Speed Upgrade Thank you very much Chris. I hope word about this gets around as it was frustrating troubleshooting a billing/provisioning problem. Re: Internet Speed Upgrade Chris, I took your advice and called billing and they said I already had the code for Premier internet. She transferred me to support who had me test without my router, re-provisioned my modem, same result. Was then transferred to tier 2 who had me put my old Docsis 2 modem on the line and download was even worse. Two hours, a lot of troubleshooting and no resolution. Any suggestions. Internet Speed Upgrade Per the Cox Arizona web page there was an internet speed upgrade yesterday. My internet speed has not changed. I have reset my cable modem and have the same result. Can someone take a look at my cable modem? Solved