JeffDugan
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Joined 5 years ago
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Re: Cox packet loss to amazon web services
As it turns out, the reason for this packet loss is an overloaded node. There is too much traffic and the node needs to be split to better support the amount of traffic. Hopefully this can be done in a timely manner so that the 200+ people in my apartment community can enjoy the services.1View0likes0CommentsRe: Cox packet loss to amazon web services
Ok Kevin, I had a technician, or a contracted technician rather because thats cheaper on Cox's side two days ago on 9/13. He was unable to fix anything, I have also attempted to replace my equipment which resulted in nothing. You just stated in your first message that you pinged my modem and found 4-6% packet loss..was this test not on the Cox network or something????3Views0likes1CommentRe: Cox packet loss to amazon web services
Lastly, in reference to your first paragraph...I played all of these games at my previous address where I used a separate ISP and had 0% packet loss...ever. However, ever since I have moved here its constant issues and sending a tech out continues to be a waste of time. I just want real answers, am I being throttled? If so, how much money does one need to pay to have no packet loss because I will pay it. I just want to enjoy my gaming experience yet I am constantly frustrated with the services I have wasted money on.4Views0likes3CommentsRe: Cox packet loss to amazon web services
Also, before a cox tech support genius comments that a tech should come out to check my equipment, I have had that done three times. My router/modem has been replaced, we have checked every existing wire/connection. This is not a issue at my location, my neighbors have this issue as well.8Views0likes6CommentsCox packet loss to amazon web services
Hello, For the past 9 months I have struggled with the most frustrating issue playing games using Cox as my ISP. The issue is between the connection of Cox communications and amazon web services. The games that use amazon web services ( that I play at least) are : Fortnite, Rocket League, Mordhau, and PUBG. A Cox employee will likely comment on this post that they have pinged my router and seen no traces of packet loss (because thats not what im saying), so before that happens please understand that the issue is between Cox and AWS. I need this fixed or I am done with Cox. For anyone who reads this and has the same frustrating issues, just know that Cox sweeps this under the rug by locking every post about it. Anyone who reads this who has not yet swapped to Cox and plays and AAA title games that use AWS for their servers, please do yourself a favor and stay away. FIX IT. Thanks,