force113
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I need email help
I got the following email. It was directed to my FB name NOT the actual Cox account name which is in my husbands name. I tried to send myself 2 emails and never got them but I am receiving emails normally. i need to know if this email came from Cox or what I can do. Here is what was sent me: Cox Communications Security Team Dear Cox Customer, The Cox Communications Security Team has detected suspicious activity on one or more of your Cox.net email accounts and your personal information may be at risk.To help contain this risk, we have temporarily blocked the ability to send email from your Cox.net account. For your additional protection, access using your current password will be disabled within 24 hours. You must immediately reset your Cox passwordto remove this risk to your account. Once your password is reset, you will be able to access your account and send email normally. To reset your password and protect your personal information: Go towww.cox.com, click onSign in My Accountand enter yourUser IDandPassword. Click onMy Accountin the upper right corner UnderMy Quick Links, click onChange My Password On theMy Profilepage, click onPassword & Security. In thePasswordsection, click onEdit Preferencestoward the right of the screen Provide your "Current Password" and "New Password", thenSave Changes For additional peace of mind, on the My Profile page. UnderPassword & Securityin theSecuritysection, click onEdit Preferenceto update your "Security Question" and "Security Answer". UnderUsers & Email Accounts, review your secondary accounts and delete any you do not recognize. If you have forgotten your password OR your existing password access was disabled by Cox: SelectSign in My Accountthen, next toForgot User ID, clickPassword. This issue was not caused by a breach of the Cox Network. It may have been the result of clicking on an email from a malicious source or a security issue with another website or company.Because of this, we also recommend that you run a virus scan on devices you use to access your Cox.net email. For more information on internet safety, please review ourInternet Security articlesin the Support center at Cox.com. Cox chat agents are also available to assist you online. Sincerely, Cox Communications Security Team *PLEASE DO NOT REPLY TO THIS AUTOMATICALLY GENERATED EMAIL*.This email is notmonitored!!! Company Information Cox News Press Enquiries Careers at Cox Contact us Cox Diversity Cox Privacy Policy Cox in the Community 1998 - 2018 Cox Communications, Inc1.1KViews0likes0CommentsI got this in my email today
I got this in my email supposedly from Cox. I have not clicked on any link in this email and I haven’t changed anything in my Cox account till I know for sure this is actually from Cox. With all th hacking going on I need to verify this is legit. Please let me know. I am receiving emails fine so I’m suspicious of this email. Cox Communications Security Team Dear Cox Customer, The Cox Communications Security Team has detected suspicious activity on one or more of your Cox.net email accounts and your personal information may be at risk.To help contain this risk, we have temporarily blocked the ability to send email from your Cox.net account. For your additional protection, access using your current password will be disabled within 24 hours. You must immediately reset your Cox passwordto remove this risk to your account. Once your password is reset, you will be able to access your account and send email normally. To reset your password and protect your personal information: Go towww.cox.com, click onSign in My Accountand enter yourUser IDandPassword. Click onMy Accountin the upper right corner UnderMy Quick Links, click onChange My Password On theMy Profilepage, click onPassword & Security. In thePasswordsection, click onEdit Preferencestoward the right of the screen Provide your "Current Password" and "New Password", thenSave Changes For additional peace of mind, on the My Profile page. UnderPassword & Securityin theSecuritysection, click onEdit Preferenceto update your "Security Question" and "Security Answer". UnderUsers & Email Accounts, review your secondary accounts and delete any you do not recognize. If you have forgotten your password OR your existing password access was disabled by Cox: SelectSign in My Accountthen, next toForgot User ID, clickPassword. This issue was not caused by a breach of the Cox Network. It may have been the result of clicking on an email from a malicious source or a security issue with another website or company.Because of this, we also recommend that you run a virus scan on devices you use to access your Cox.net email. For more information on internet safety, please review ourInternet Security articlesin the Support center at Cox.com. Cox chat agents are also available to assist you online. Sincerely, Cox Communications Security Team *PLEASE DO NOT REPLY TO THIS AUTOMATICALLY GENERATED EMAIL*.This email is notmonitored!!! Company Information Cox News Press Enquiries Careers at Cox Contact us Cox Diversity Cox Privacy Policy Cox in the Community 1998 - 2018 Cox Communications, Inc2.8KViews0likes1CommentRe: COX EMAIL HACKED
I got this email this morning. Unsure if it actually came from Cox. I havent clicked on any link in this email and won’t till I hear from Cox. Here is copy and paste of email... Cox Communications Security Team Dear Cox Customer, The Cox Communications Security Team has detected suspicious activity on one or more of your Cox.net email accounts and your personal information may be at risk.To help contain this risk, we have temporarily blocked the ability to send email from your Cox.net account. For your additional protection, access using your current password will be disabled within 24 hours. You must immediately reset your Cox passwordto remove this risk to your account. Once your password is reset, you will be able to access your account and send email normally. To reset your password and protect your personal information: Go towww.cox.com, click onSign in My Accountand enter yourUser IDandPassword. Click onMy Accountin the upper right corner UnderMy Quick Links, click onChange My Password On theMy Profilepage, click onPassword & Security. In thePasswordsection, click onEdit Preferencestoward the right of the screen Provide your "Current Password" and "New Password", thenSave Changes For additional peace of mind, on the My Profile page. UnderPassword & Securityin theSecuritysection, click onEdit Preferenceto update your "Security Question" and "Security Answer". UnderUsers & Email Accounts, review your secondary accounts and delete any you do not recognize. If you have forgotten your password OR your existing password access was disabled by Cox: SelectSign in My Accountthen, next toForgot User ID, clickPassword. This issue was not caused by a breach of the Cox Network. It may have been the result of clicking on an email from a malicious source or a security issue with another website or company.Because of this, we also recommend that you run a virus scan on devices you use to access your Cox.net email. For more information on internet safety, please review ourInternet Security articlesin the Support center at Cox.com. Cox chat agents are also available to assist you online. Sincerely, Cox Communications Security Team *PLEASE DO NOT REPLY TO THIS AUTOMATICALLY GENERATED EMAIL*.This email is notmonitored!!! Company Information Cox News Press Enquiries Careers at Cox Contact us Cox Diversity Cox Privacy Policy Cox in the Community 1998 - 2018 Cox Communications, Inc4Views0likes0CommentsRe: Terrible speeds and connection issues
ChrisL said: @force113 The main issue I'm seeing from this end is the modem itself. 4x4 modems are not compatible with Premier HSI. See this list for more info on modems approved by tier of service: http://www.cox.com/residential/support/internet/article.cox?articleId=b2ec95d0-7ef9-11df-5590-000000000000 We got the very modem COX told us to get not that long ago because our other modem was not compatible when we were having very similar issues a few years ago with our high speed package. YOU guys told us to get this modem. So what are you saying? Are you saying once again changes you made on your end now made our modems incompatible once again screwing your customers again? Our modem is Netgear CMD31T 4 x 4 Preferred which is on your list for preferred modems.0Views0likes0CommentsTerrible speeds and connection issues
I'm located in Las Vegas NV and have a connection issue. Its been bad for over a month but lately its daily and aggravating as heck. There are times I cant even bring up this forum page and facebook. We've reset modem and router....same results. No issue with our line coming in. There is definitely something on the COX end because I see posts of people with the same issues here. Here is our test results. We have the Premier package. Your Results Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Fri Oct 21 12:16 PM Yes 32 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 11:17 AM Yes 61 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 12:18 AM Yes 49 Mbps 12 Mbps 10 millisec 68.96.124.185 Las Vegas Wed Oct 19 12:02 AM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Tue Sep 20 01:44 PM Yes 52 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Sat Sep 17 10:52 AM Yes 60 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Oct 09 12:17 PM Yes 70 Mbps 16 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Jul 04 09:47 PM Yes 65 Mbps 21 Mbps 12 millisec 68.227.19.17 Las Vegas Wed Jul 02 01:35 PM Yes 65 Mbps 22 Mbps 11 millisec 68.227.19.17 Las Vegas Mon Jun 30 10:50 PM Yes 18 Mbps 17 Mbps 15 millisec 68.227.19.17 Las Vegas Thu Jun 19 12:51 PM Yes 65 Mbps 21 Mbps 11 millisec 68.227.19.17 Las Vegas Wed May 28 10:16 PM Yes 65 Mbps 19 Mbps 13 millisec 68.227.19.17 Las Vegas Sat Aug 03 01:37 PM Yes 63 Mbps 17 Mbps 15 millisec 68.224.67.234 Las Vegas +Add tags1.9KViews0likes3CommentsRe: Connection speeds are bouncing all over
I'm located in Las Vegas NV and have the same issue. Its been bad for over a month but lately its daily and aggravating as heck. Ours is just as low and lower in some cases. Here is our test results. We have the same Premier package. Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 11:17 AM Yes 61 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 12:18 AM Yes 49 Mbps 12 Mbps 10 millisec 68.96.124.185 Las Vegas Wed Oct 19 12:02 AM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Tue Sep 20 01:44 PM Yes 52 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Sat Sep 17 10:52 AM Yes 60 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Oct 09 12:17 PM Yes 70 Mbps 16 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Jul 04 09:47 PM Yes 65 Mbps 21 Mbps 12 millisec 68.227.19.17 Las Vegas Wed Jul 02 01:35 PM Yes 65 Mbps 22 Mbps 11 millisec 68.227.19.17 Las Vegas Mon Jun 30 10:50 PM Yes 18 Mbps 17 Mbps 15 millisec 68.227.19.17 Las Vegas Thu Jun 19 12:51 PM Yes 65 Mbps 21 Mbps 11 millisec 68.227.19.17 Las Vegas Wed May 28 10:16 PM Yes 65 Mbps 19 Mbps 13 millisec 68.227.19.17 Las Vegas Sat Aug 03 01:37 PM Yes 63 Mbps 17 Mbps 15 millisec 68.224.67.234 Las Vegas0Views0likes0CommentsInternet is slowing up bad
Been noticing our internet is slowing up badly. This has been going on for awhile but some days its really bad. We have the newest modem for our high speed. Here is breakdown of our download and upload speeds. Services: Cox High-Speed Internet - Premier Package Your Results Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Tue Oct 18 9:02 PM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Wed Oct 19 12:18 AM Yes 49 Mbps 12 Mbps 10 millisec 68.96.124.185 Las Vegas Wed Oct 19 12:02 AM Yes 47 Mbps 12 Mbps 5 millisec 68.96.124.185 Las Vegas Tue Sep 20 01:44 PM Yes 52 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Sat Sep 17 10:52 AM Yes 60 Mbps 12 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Oct 09 12:17 PM Yes 70 Mbps 16 Mbps 8 millisec 68.96.124.185 Las Vegas Fri Jul 04 09:47 PM Yes 65 Mbps 21 Mbps 12 millisec 68.227.19.17 Las Vegas Wed Jul 02 01:35 PM Yes 65 Mbps 22 Mbps 11 millisec 68.227.19.17 Las Vegas Mon Jun 30 10:50 PM Yes 18 Mbps 17 Mbps 15 millisec 68.227.19.17 Las Vegas Thu Jun 19 12:51 PM Yes 65 Mbps 21 Mbps 11 millisec 68.227.19.17 Las Vegas Wed May 28 10:16 PM Yes 65 Mbps 19 Mbps 13 millisec 68.227.19.17 Las Vegas Sat Aug 03 01:37 PM Yes 63 Mbps 17 Mbps 15 millisec 68.224.67.234 Las Vegas1.4KViews0likes1Comment