Elaine49
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Joined 6 years ago
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Re: Phone tools
Hello, When I sign into my COX account from web and look at Voice Tools, nothing shows in my Call History since 1/29/19 at 11:32 AM; the same is true when I sign in via COX Connect app. I can see by the COX forums that this is a well noted topic and resolutions are not forthcoming nor are consistent answers. Therefore I would like to let COX officially know that I am having problem with my account and have in the past but didn’t go through the bother of reporting it, as it would usually resolve in a week. Also with the increasing prices for COX products/fees and then not being able to utilize important features. Seems an account credit would be in order. I will also be sending this message along to cox.help@cox.com including a link to thread along with my home phone and account name.0Views1like4CommentsRe: Phone tools
Hey Pam, I have been having the same problem in RI since Jan 28th both in app and website login. I don't even bother to report as this happens so very often and usually to no real resolve. However by all means COX, keep raising our rates and FIOS is looking a lot better!0Views0likes7Comments