ContributionsMost RecentMost LikesSolutionsCan only call six countries w/Simply "Worldwide" ?? I am curious about Cox phone service, particularly international long distance rates. I already have Cox internet service. https://www.cox.com/residential/phone/long-distance.html When I set zip code to 44116 (my zip code) in top right of page - Mexico, Canada, U.K, Philippines, Germany, Italy - that's it. I noticed if I change Zip to another market like 85705 (Tuscon, AZ) that there is a searchable list of hundreds of countries. How come my market is limited to six countries? I contacted Cox Sales department and the representative couldn't explain the restrictions for my zip code. IPv4 issues after SB8200 upgrade - IPv6 works fine A month ago I upgraded to an ARRIS SB8200 modem from Netgear CM600. Every week or so I have an issue where IPv6 works fine but I cannot reach any websites via IPv4. I can ping sites on the internet with AAAA records fine, but can't ping sites with only A records. I cannot ping my v4 default gateway from Cox from the router (it has some debug tools like ping, nslookup, etc) or from my computers. But big websites like Yahoo, Google, etc.. work fine because they are accessible via IPv6! Restarting router doesn't help; only restarting the modem does. I did a search online and found similar complaints in the Comcast Xfinity forums from users with the SB8200 modem and the Motorola MB8600 modem - both use sameBCM3390 chipset. Any Cox users with a BroadcomBCM3390 chipset modem like Netgear CM1000, Motorola (Zoom) MB8600 or Arris CM8200/SB8200 experiencingthis issue? Re: Arris SB6190 puma chip Issue There is apparently not only a latency/jitter issue with the SB6190, but now a denial of service attack as well: https://www.theregister.co.uk/2017/04/27/intel_puma6_chipset_trivial_to_dos/ Seems Arris is being sued:https://www.theregister.co.uk/2017/04/11/intel_puma_6_arris/ Thing is, like 15 other modems susceptible to same issues as they use the same Intel Puma 6 chipset. Re: Arris SB6190 puma chip Issue I just wanna say Cox has been pretty good about eventually updating firmware on my SB6190, SB6182, CM600, etc.. dslreports and netgear community forums are full of complaints from users of some cable ISPs that *never* update firmware on customer owned equipment. Re: Arris SB6190 puma chip Issue It doesn't seem the latest firmware fixes everything. Check out the last couple pages of this thread: https://www.dslreports.com/forum/r31122204-SB6190-Puma6-TCP-UDP-Network-Latency-Issue-Discussion I sold my SB6190 on eBay and picked up a Netgear CM600 back in December. Re: Arris sb6190 Check out this thread on dslreports.com: https://www.dslreports.com/forum/r31122204-SB6190-Puma6-TCP-UDP-Network-Latency-Issue-Discussion Seems the new firmware goes a long way toward fixing the problem but doesn't quite fix it 100% Have you considered the Netgear CM600 modem? It uses a broadcom chipset and offers 24x8 channels which is plenty for Ultimate. Check out part numberCM600-1AZNAS on amazon its $90: http://a.co/itgIVCw Another option is the Arris SB8200 which uses a broadcom chipset, it will deliver 32x8 DOCSIS 3.0 channels and will work with DOCSIS 3.1 once Cox rolls that out. However, its over 2x the price of the CM600 Re: Netgear CM600 cable modem security vulnerability There is a newer firmware available;V1.01.12 is latest listed on netgear's website and this issue was fixed inV1.01.08 My modem shipped withV1.01.05 and Cox updated it toV1.01.06 first night after I set it up. Re: Moden question I suggest separate router/modem. You usually get a better modem and a better router, and that way if one component fails or if you want to upgrade one but not the other, you can. Cable modem firmware can only be pushed by Cox, and this applies to combined Cable modem/wifi router devices too. By separating them you can at least stay up to date yourself on the router side. Stay away from modems that use an 'intel puma 6' chipset - they have some latency/jitter issues. Search online for 'puma 6' for more info. Good modems with Broadcom chipsets includeArris SB6183, Zoom 5370, Motorola MB7420, or Netgear CM500/CM600. All of them are 16x4 except the CM600 is 24x8 - I consider the CM600 the best value right now as its only a little more than the 16x4 modems and can be had for $90 on newegg/amazon. If you want to "future proof" you can get the Arris SB8200 modem for $200 which is DOCSIS 3.1 compatible. You can buy it from Arris directly: http://shop.surfboard.com/sb8200-surfboard-cable-modem/ For picking a router, check out reviews onhttps://www.smallnetbuilder.com/ Re: Netgear CM600 cable modem security vulnerability So, I changed the default password back in January to work around this vulnerability. However, I found reports online of the exploit using a hardcoded login/password backdoor that you cannot change. Sure enough, I tried this hardcoded login/password and it works - in addition to the admin password I changed. So how do we get Cox to push out the latest firmware for CM600 modem? Re: 16 or 8 channel DOCSIS 3.0 modem for Premier internet service? Also Cox supports Netgear CM1000 which is a DOCSIS 3.1 modem for when they offer gigabit speeds in the next couple years - but its really expensive $180. It uses a Broadcom chipset and is the only DOCSIS 3.1 modem available for purchase right now. Just putting it out there as an option.