dhinskey
New Contributor
Joined 6 years ago
User Profile
User Widgets
Contributions
Re: Consistent outages
Cable, internet, phone and home security all go out. Was happening around 4pm for the last two weeks. It's now starting around 1pm..."Customer Service" is no help at all. I'm supposed to get several call backs from superiors, but I'm sure you know the outcome the that. I'm must hoping that a Cox employee reviews these posts and tries to help out. I'm probably switching all of my services to ATT/Direct Tv.4Views0likes3CommentsRe: Consistent outages
Yup, I'm in Las Vegas. I've had Cox service for over 10 years (cable, internet, phone an home security). I'll definitely ask for tier 2 because this is ridiculous. It was happening around 4 pm, but yesterday and today it's out at 1:00 (i'm working from my mobile hot spot).6Views0likes1CommentConsistent outages
Why does the service in my area keep going out at or near them same time every darn day? No one in customer service knows what to do and I can't get an answer as to why this keeps happening... Several customer service supervisors "put in an inquiry" and someone would "call in a day or two"...no calls, no updates and no fixes. If ANYONE at Cox can help me please reach out.4.5KViews0likes5Comments