User: dbhanna | Cox Community

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dbhanna

New Contributor III

Joined 6 years ago

12 Posts3 Likes1 Solution

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Re: Constant disconnects
The problem is solved! When the higher carrier frequency 'GigaBlast' network was brought online in my neighborhood my connection became VERY unreliable. I ended up going to the Cox store and renting a modem and all my problems disappeared! My old modem was a Netgear CMD31T which was designed for up to 150Mbs BUT was using older technology. This modem apparently does not have sharp enough bandpass filters on the frontend and probably the front end amplifier does not have enough snr or high frequency rejection to handle the new higher noise GigaBlast system. I recommend removing theNetgear CMD31T from the modem compatibility list.
6 years ago Place Internet
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0Comments
Re: Constant disconnects
I just rented a modem from Cox to troubleshoot my disconnect problems. My modem is an old CMT-31 Netgear which should have been good enough for 30Mbps BUT being older technology it may not be properly able to handle the new, noisier GigaBlast backbone. What they gave me was an Arris DOCSIS 3.1 modem which has been tested on the GigaBlast network.
6 years ago Place Internet
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1Comment
Re: Constant disconnects
There is nothing wrong with my modem. I worked in electronics for over 30 years and my last job was on satellite electronics in digital and high frequency rf. The change from the old lower frequency carrier system to Gigablast on old infrastructure is the problem. A modem reset is a special set of packets sent out from the Cox network and so far today from 10:22AM till 9:49PM I have received 22 modem resets. Modems do not reset themselves, that's why they tell you to unplug them to reset them.
6 years ago Place Internet
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2Comments
internet disconnects
Modem resets are sent over the cable by Cox network. 11-28-2018 @ 10:07AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:08AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:09AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:10AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:11AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:18AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:19AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:20AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:21AM - NO PING NO DATA_good carrier link 11-28-2018 @10:22AM - MODEM RESET from Cox(1) 11-28-2018 @ 10:22AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:23AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:33AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:34AM - NO PING NO DATA_good carrier link 11-28-2018 @ 10:35AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:05AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:06AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:07AM - NO PING NO DATA_good carrier link 11-28-2018 @11:40AM - MODEM RESET from Cox(2) 11-28-2018 @ 11:40AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:41AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:42AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:43AM - NO PING NO DATA_good carrier link 11-28-2018 @11:48AM - MODEM RESET from Cox(3) 11-28-2018 @ 11:49AM - NO PING NO DATA_good carrier link 11-28-2018 @ 11:50AM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:05PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:06PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:07PM - NO PING NO DATA_good carrier link 11-28-2018 @12:12PM - MODEM RESET from Cox(4) 11-28-2018 @ 12:13PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:14PM - NO PING NO DATA_good carrier link 11-28-2018 @12:17PM - MODEM RESET from Cox(5) 11-28-2018 @ 12:17PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:18PM - NO PING NO DATA_good carrier link 11-28-2018 @12:32PM - MODEM RESET from Cox(6) 11-28-2018 @ 12:33PM - NO PING NO DATA_good carrier link 11-28-2018 @12:38PM - MODEM RESET from Cox(7) 11-28-2018 @ 12:38PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:39PM - NO PING NO DATA_good carrier link 11-28-2018 @ 12:40PM - NO PING NO DATA_good carrier link 11-28-2018 @1:13PM - MODEM RESET from Cox(8) 11-28-2018 @ 1:13PM - NO PING NO DATA_good carrier link 11-28-2018 @ 1:14PM - NO PING NO DATA_good carrier link 11-28-2018 @ 1:15PM - NO PING NO DATA_good carrier link 11-28-2018 @ 1:23PM - NO PING NO DATA_good carrier link 11-28-2018 @ 1:24PM - NO PING NO DATA_good carrier link 11-28-2018 @ 1:25PM - NO PING NO DATA_good carrier link 11-28-2018 @3:36PM - MODEM RESET from Cox(9) 11-28-2018 @ 4:30PM - NO PING NO DATA_good carrier link 11-28-2018 @ 4:31PM - NO PING NO DATA_good carrier link 11-28-2018 @4:32PM - MODEM RESET from Cox(10) 11-28-2018 @ 4:32PM - NO PING NO DATA_good carrier link 11-28-2018 @ 4:33PM - NO PING NO DATA_good carrier link 11-28-2018 @ 6:13PM - NO PING NO DATA_good carrier link 11-28-2018 @ 6:14PM - NO PING NO DATA_good carrier link 11-28-2018 @6:17PM - MODEM RESET from Cox(11) 11-28-2018 @ 6:17PM - NO PING NO DATA_good carrier link 11-28-2018 @ 6:18PM - NO PING NO DATA_good carrier link 11-28-2018 @ 6:19PM - NO PING NO DATA_good carrier link 11-28-2018 @6:19PM - MODEM RESET from Cox(12) 11-28-2018 @ 6:19PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:36PM - NO PING NO DATA_good carrier link 11-28-2018 @6:19PM - MODEM RESET from Cox(13) 11-28-2018 @7:42PM - MODEM RESET from Cox(14) 11-28-2018 @7:42PM - MODEM RESET from Cox(15) 11-28-2018 @ 7:42PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:43PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:44PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:53PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:54PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:55PM - NO PING NO DATA_good carrier link 11-28-2018 @ 7:59PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:00PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:03PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:04PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:07PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:08PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:09PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:12PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:13PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:14PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:19PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8:20PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::21PM - NO PING NO DATA_good carrier link 11-28-2018 @8:30PM - MODEM RESET from Cox(16) 11-28-2018 @ 8::30PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::31PM - NO PING NO DATA_good carrier link 11-28-2018 @8:32PM - MODEM RESET from Cox(17) 11-28-2018 @ 8::32PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::33PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::34PM - NO PING NO DATA_good carrier link 11-28-2018 @8:39PM - MODEM RESET from Cox(18) 11-28-2018 @ 8::40PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::41PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::42PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::43PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::47PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::48PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::49PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::54PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::55PM - NO PING NO DATA_good carrier link 11-28-2018 @ 8::56PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:04PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:05PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:06PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:10PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:11PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:12PM - NO PING NO DATA_good carrier link 11-28-2018 @9:15PM - MODEM RESET from Cox(19) 11-28-2018 @ 9:15PM - NO PING NO DATA_good carrier link 11-28-2018 @9:17PM - MODEM RESET from Cox(20) 11-28-2018 @ 9:17PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:18PM - NO PING NO DATA_good carrier link 11-28-2018 @ 9:19PM - NO PING NO DATA_good carrier link
6 years ago Place Internet
844Views
0likes
0Comments
Re: Constant disconnects
My modem has always been configured this way. The configuration is either out of the box that way or it was configured that way by your system. I have 30Mbps down and 3 Mbps up, a single channel is capable of over 30Mbps depending on the carrier frequency and modulation used.
6 years ago Place Internet
0Views
0likes
0Comments
Re: Constant disconnects
From 10/24/2018 thru 11/07/2018 I had absolutely no problems. There were no problems with my service on 11/22/2018 or 11/24/2018. External modem reset's require a specific sequence of packets be sent from Cox. There were seven modem resets and multiple data loses from 8:50PM till 10:28PM on 11/08/2018. There were seven modem resets and multiple data loses from 8:50PM till 10:28PM on 11/09/2018. There were three modem resets and multiple data loses from 3:19PM till 9:16PM on 11/10/2018. There were ten modem resets and multiple data loses from 1:54PM till 11:47PM on 11/23/2018. Data disconnects started at 5:01PM on 11/25/2018 and there was a modem reset at 6:50PM. There is nothing wrong with my equipment.
6 years ago Place Internet
0Views
0likes
5Comments
Re: Constant disconnects
Updated data 11-14-2018 @ 3:18PM - NO PING - NO DATA_good carrier link 11-14-2018 @ 3:19PM - NO PING - NO DATA_good carrier link 11-14-2018 @ 3:20PM - NO PING - NO DATA_good carrier link 11-14-2018 @ 3:21PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 4:27PM - MODEM RESET 11-15-2018 @ 4:28PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 4:29PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 5:53PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 6:59PM - MODEM RESET 11-15-2018 @ 7:00PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 7:01PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 7:02PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 7:03PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 7:03PM -TOTAL LINE DISCONNECT 11-15-2018 @ 7:04PM -TOTAL LINE DISCONNECT 11-15-2018 @ 7:05PM -TOTAL LINE DISCONNECT 11-15-2018 @ 7:06PM -TOTAL LINE DISCONNECT 11-15-2018 @ 7:07PM -TOTAL LINE DISCONNECT 11-15-2018 @ 7:08PM -TOTAL LINE DISCONNECT AREA OUTAGE til 10:02PM????? 11-15-2018 @ 9:26PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 10:19PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 10:20PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 10:21PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 10:38PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:17PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:18PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:19PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:26PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:27PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:28PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:32PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:33PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:52PM - NO PING - NO DATA_good carrier link 11-15-2018 @ 11:53PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:00AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:05AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:06AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:07AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 10:38AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 10:39AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:24AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:25AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:26AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:42AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:43AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:44AM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:22PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:10PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:11PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:12PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:21PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:48PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 1:49PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 2:49PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 2:50PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 3:29PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 3:30PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 4:58PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 4:59PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 5:33PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 5:34PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 6:31PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 6:32PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 7:19PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 7:20PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:31PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:34PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:35PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:37PM - MODEM RESET(1) 11-16-2018 @ 8:38PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:39PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:56PM - MODEM RESET(2) 11-16-2018 @ 8:57PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:58PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 8:59PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 9:00PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 9:49PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 9:50PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 9:52PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 9:53PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 10:29PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 10:30PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:00PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:22PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:23PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:24PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:53PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:56PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:57PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 11:59PM - NO PING - NO DATA_good carrier link 11-16-2018 @ 12:00PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:53AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:54AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:55AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:03AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:04AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:05AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:16AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:17AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:18AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:19AM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:24PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:25PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:26PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:29PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:30PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 12:40PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 2:27PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 2:28PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 2:29PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:01PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:02PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:08PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:09PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:10PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:34PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:35PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:39PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 3:40PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 6:53PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 6:54PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:26PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:27PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:28PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:45PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:46PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 7:47PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:06PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:07PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:08PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:10PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:11PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:37PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:38PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:39PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 8:40PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:05PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:06PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:07PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:47PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:47PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:49PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:50PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:51PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:52PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:53PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:54PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:55PM - MODEM RESET (1) 11-17-2018 @ 9:56PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 9:57PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:27PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:28PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:33PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:34PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:35PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:36PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:54PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:55PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:56PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 10:57PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:34PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:35PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:40PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:41PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:42PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:54PM - NO PING - NO DATA_good carrier link 11-17-2018 @ 11:55PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:02AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:03AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:04AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:05AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:24AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:25AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:26AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:27AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:28AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:29AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:52AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:53AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:54AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:58AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:59AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:00AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:01AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:20AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:21AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:22AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:23AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:24AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:45AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:46AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:03AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:04AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:05AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:22AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:23AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:24AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:51AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:52AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:53AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:59AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:00AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:01AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:02AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:07AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:08AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:09AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:17AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:18AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:27AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:28AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:40AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:41AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:37PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:38PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:39PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:53PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:54PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:55PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:56PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 2:43PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 3:07PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 3:08PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 3:09PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 3:10PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:10PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:11PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:12PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:13PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:21PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:22PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:23PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:28PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:29PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:30PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:31PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:34PM - MODEM RESET from Cox (1) 11-18-2018 @ 4:35PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:36PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 4:37PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 5:26PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 5:27PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 5:28PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:25PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:26PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:27PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:35PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:36PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:37PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:38PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:05PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:06PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:07PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:31PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:32PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:33PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:34PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:40PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:41PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:42PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:12PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:15PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:16PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:17PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:18PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:19PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:37PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:38PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:39PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:49PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:50PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:51PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:52PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:54PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:55PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:56PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:02AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:03AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:04AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:05AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:06AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:16AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:17AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:18AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:29AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:30AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:31AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:32AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:39AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:40AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:41AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:42AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:43AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:10AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:11AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:12AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:34AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:35AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:36AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:45AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:52AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 9:53AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:44AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 10:45AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:22AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:23AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:24AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:25AM - MODEM RESET from Cox 11-18-2018 @ 11:25AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:26AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:27AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:28AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:37AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:38AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:44AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:45AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:46AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 11:47AM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:03PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:04PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:05PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:04PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:17PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:18PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:19PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:20PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:37PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:38PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:39PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 12:40PM - NO PING - NO DATA_good carrier link 11-18-2018 @ 1:07PM - NO PING - NO DATA_good carrier link
6 years ago Place Internet
0Views
0likes
10Comments
Re: Internet Issues - Consistent Lost Packets North Phoenix, Arizona
I'm in North Phoenix also and I am having problems also. Since the big push to bring in 1Gbps service to the area all the old infrastructure problems are showing up. The backbone carrier speed has increased a lot which also raises the noise floor, a lot. I think that Cox may be interrupting the data channel to try and get performance data on the cable nodes and that probably is not working out vary well. https://www.cablelabs.com/insights/cable-broadband-technology-gigabit-evolution/
6 years ago Place Internet
9Views
0likes
1Comment
Re: Constant disconnects
Still having problems. 11/08/2018, 7 captured external resets to my modem and multiple disconnects; 11/09/2018, 5 captured external resets to my modemand multiple disconnects; 11/10/2018, 3 captured external resets to my modemand multiple disconnects. (Captured modem resets means I saw the modem lights go thru the reset cycle which I have become VERYfamiliar with. I'm sure I have missed a few incidences.) (From 10/26/2018 to 11/07/2018 I had no issues with my service at all. I wonder who was on vacation during this time?)
6 years ago Place Internet
8Views
1like
2Comments
Re: Constant disconnects
Right after your response it became very apparent that there was an outage in my area and was reported on your site and SMS message.
6 years ago Place Internet
0Views
0likes
4Comments