Cox Community | User: DatPhilGuy

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DatPhilGuy

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Joined 8 years ago

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Re: Unstable connection on weekends and at night.
Allan said: @DatPhilGuy, Ok. Please check the connections and power cycle the signal amp. Please let us know if that helps. Thanks, Allan - Cox Support forums Moderator Cycling the amp did not help. Checking all connections didnt help. I bypassed the amp, and that didnt help either. As far as I can tell its something beyond the outlet on my wall that is the problem.
7 years ago Place Archives
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Re: Unstable connection on weekends and at night.
Allan said: Hello, The modem is reporting a high amount of power adjustments. Is the modem plugged up to a power strip or signal amp? Allan - Cox Support Forums Moderator Cox technician installed an amp last year.
7 years ago Place Archives
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Unstable connection on weekends and at night.
During the week my normal speeds on ultimate test as ~330/30. After 7:30pm on weekdays and from friday to sunday night, its common to see less than 100mb down, the upload remains unaffected. To be honest the download speed wouldnt bother me if that much were the only problem. The main issue im having with these slowdowns is ping related. Online gaming just isnt enjoyable during the times I stated. Normal modem stats: Modem stats during the issues: Pathping to a Rocket League US East server: Pathping to google: Pinging the RocketLeague server at night:https://pastebin.com/M8M8p6Rj
7 years ago Place Archives
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Re: Not getting Ultimate speeds
ChrisL said: @DatPhilGuy Try it now and see if there is any improvement. You've fixed it. Thank you!
7 years ago Place Archives
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Re: Not getting Ultimate speeds
300/20 now! Thank you very much.
7 years ago Place Archives
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Not getting Ultimate speeds
The speeds in my area are supposed to be 300/30. The highest I've ever seen a speed test reach is 180/20. On average it's around 170/15. I'm currently using a NetGear CM500 modem.
Solved
7 years ago Place Archives
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Re: High Jitter/ping fluctuation causing "lag" while gaming.
This is the tracert connected directly to the CM500 There is 1 splitter that cannot be bypassed. Im not sure how the cable gets from the street to the modem, because of the apartment setup. Router is a NetGearWNDR4500v2
8 years ago Place Archives
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Re: High Jitter/ping fluctuation causing "lag" while gaming.
Wired Apartment The last apartment I lived in had ~2ms jitter, when I had xfinity. Rubber banding is happening in at least 3 different games(rocket league, Counter Strike and H1Z1). Im not imagining it. Im getting 120+ ping on us east servers. I get better ping to Europe. This doesnt happen all day every day, but it does happen most days, for long periods of time. Also the feel of playing on a 50ms ping compared to a 100ms ping in a game like Counter Strike is night and day. If my reaction time and my enemies reaction times are both 250ms, but my ping is 50ms higher, and we both shoot at the same time im dead. Reaction time has no effect in that situation.
8 years ago Place Archives
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High Jitter/ping fluctuation causing "lag" while gaming.
Was having "rubber banding" issues while playing an online game and noticed my ping was fluctuating from ~50 to over 120 ping, so I decided to run some tests. -Pingtest results -Tracert -And here are my modem freqs Im assuming the jitter is the cause of my issues. My modem is a NetGearCM500-100NAS
8 years ago Place Archives
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