cvos34
New Contributor III
Joined 13 years ago
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Can't cancel phone service
We do not use our phone anymore and I call to have it removed and I'm told it would be cheaper to keep it!?? How is it cheaper? It will lower my bill by almost $30. So why pay that if I don't use it? Plus the installer took our phone modem, so I can't use it!2.5KViews0likes1Comment- 1View0likes0Comments
Internet
How many up stream channels and down stream channels does COX have? My modem SB6190 can get 32 down and 8 up, but it is only getting 4 up. A soft and hard reset on the modem does not help. Startup Procedure Procedure Status Comment Acquire Downstream Channel Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ DOCSIS Network Access Enabled Allowed Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables 1 Locked 256QAM 12 849.00 MHz -0.40 dBmV 38.61 dB 0 0 2 Locked 256QAM 1 783.00 MHz 0.50 dBmV 38.98 dB 0 0 3 Locked 256QAM 2 789.00 MHz 0.50 dBmV 38.61 dB 0 0 4 Locked 256QAM 3 795.00 MHz 0.20 dBmV 38.98 dB 0 0 5 Locked 256QAM 4 801.00 MHz 0.20 dBmV 38.61 dB 0 0 6 Locked 256QAM 9 831.00 MHz -0.20 dBmV 38.61 dB 0 0 7 Locked 256QAM 10 837.00 MHz -0.20 dBmV 38.98 dB 0 0 8 Locked 256QAM 11 843.00 MHz -0.40 dBmV 38.61 dB 0 0 9 Locked 256QAM 17 879.00 MHz 0.00 dBmV 38.61 dB 0 0 10 Locked 256QAM 18 885.00 MHz -0.30 dBmV 38.61 dB 0 0 11 Locked 256QAM 19 891.00 MHz -0.10 dBmV 38.61 dB 0 0 12 Locked 256QAM 20 897.00 MHz -0.20 dBmV 37.64 dB 11 0 13 Locked 256QAM 21 903.00 MHz -0.20 dBmV 38.61 dB 0 0 14 Locked 256QAM 22 909.00 MHz 0.00 dBmV 38.98 dB 14 0 15 Locked 256QAM 25 927.00 MHz -0.30 dBmV 38.61 dB 0 0 16 Locked 256QAM 26 933.00 MHz -0.20 dBmV 38.98 dB 0 0 17 Locked 256QAM 27 939.00 MHz -0.40 dBmV 37.64 dB 0 0 18 Locked 256QAM 28 945.00 MHz -0.50 dBmV 38.61 dB 0 0 19 Locked 256QAM 29 951.00 MHz -0.60 dBmV 37.64 dB 0 0 20 Locked 256QAM 30 957.00 MHz -0.80 dBmV 37.64 dB 0 0 21 Locked 256QAM 33 357.00 MHz 4.90 dBmV 40.37 dB 0 0 22 Locked 256QAM 34 363.00 MHz 4.80 dBmV 40.37 dB 4 0 23 Locked 256QAM 35 369.00 MHz 4.80 dBmV 40.37 dB 0 0 24 Locked 256QAM 36 375.00 MHz 4.70 dBmV 40.37 dB 0 0 25 Locked 256QAM 37 381.00 MHz 4.80 dBmV 39.90 dB 0 0 26 Locked 256QAM 38 387.00 MHz 4.70 dBmV 39.90 dB 0 0 27 Locked 256QAM 41 405.00 MHz 4.80 dBmV 39.90 dB 0 0 28 Locked 256QAM 42 411.00 MHz 5.20 dBmV 39.90 dB 0 0 29 Locked 256QAM 43 417.00 MHz 4.60 dBmV 39.90 dB 0 0 30 Locked 256QAM 44 423.00 MHz 4.80 dBmV 39.90 dB 0 0 31 Locked 256QAM 45 429.00 MHz 4.70 dBmV 39.90 dB 0 0 32 Locked 256QAM 46 435.00 MHz 4.60 dBmV 39.90 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 3 5120 kSym/s 30.30 MHz 40.25 dBmV 2 Locked ATDMA 4 5120 kSym/s 36.70 MHz 40.25 dBmV 3 Locked ATDMA 2 5120 kSym/s 23.90 MHz 38.25 dBmV 4 Locked ATDMA 1 2560 kSym/s 19.10 MHz 38.75 dBmV2.7KViews0likes6CommentsRe: Cox HD picture quality seem worse then than dish and streaming
The picture quality is worse, Cox compresses there signal too much. It would help if Cox would drop some of the pay per view channels and the sports channels that for 99% of the time have nothing on them. Cox is cramming to many channels in and you have to compress the signal to do that. Satellite has a lot bigger signal spectrum to use = better picture quality. Every time I watch Netflix or Hulu in HD it looks much better that cable!16Views0likes0CommentsRe: Internet Download Speed
I had the same problem, but I changed my network card to a gigabit card and I get the speeds I pay for now. I have premier up to 100mbps. If you have a 10/100 card upgrade it to a gigabit. As long as you have the right modem and gigabit router it may help. I'm now getting at the lowest 72 the highest 130.0Views0likes0Comments- 0Views0likes0Comments