ContributionsMost RecentMost LikesSolutionsRe: Transferring Cox Email to Another Provider I agree OP should accept the transfer to Yahoo so that he doesn't lose the account. He can also create a forward rule to send received items to another email address. However, OP should be aware that Yahoo charges a monthly fee to forward email. He may choose to migrate his account from Yahoo Mail to another provider. Re: Help me get help from Cox I've wondered about upgrading to a faster plan when speeds are less than expected. It sounds like you upgraded and still aren't getting speeds indicated for the plan you have. But, did upgrading your plan improve your speed from what it was before the upgrade or did it remain basically the same? I'm wondering how Cox allocates available bandwidth. A. Does Cox pro-rate available bandwidth based upon a percentage of each person's plan? Or, B. Does Cox try to give everyone the full speed intended for their respective plan? If it's option A, then upgrading to a faster plan should result in some incremental increase in speed, albeit not to what the plan indicates. If it's option B, an upgrade to a new plan wouldn't improve performance since Cox was already unable to provide the lower plan's expected speed. An upgraded plan would just produce the same result as before at a higher cost. Re: ABC and Fox not working What error code do you get? If it's XRE03059, it's caused by a frequency issue for the channels that aren't working. It usually resolves itself quickly, but it can be caused by a weak signal. If the issue persists, you may need to schedule a tech visit to check your signal, If the issue is found to be on Cox's side of the demarc, you won't be charged for the service call. Re: Problem Report: Nomorobo Activation Is Frequently Deactivated Requiring Frequent Re-activation As far as I know, 'Voice Tools' should be available for use by all Cox customers who subscribe to Cox Voice, but it has a history of issues. If you're unable to access 'Voice Tools', contact cox.help@cox.com and include your full name, the service address, a brief description of your issue and a link to this forum discussion. Cox should create a customer ticket for you. Get the ticket number for reference in future Cox communications. When the issue is fixed, follow the 'Spam Blocker' instructions in the previous post. Re: Yahoo switch: Outlook gets 1 email over & over Yahoo and/or Microsoft will probably stop that email eventually. In the meantime, if there's anything unique about it in the message body, you can create a temporary Outlook rule to 'Delete' it with 'From' and 'Message body includes' or "Subject or body includes' conditions. Re: Yahoo! email charges Cox Webmail has 'Copy into" and "Redirect to" Filter Rule actions. If Yahoo has the same rule actions, a combination of the two rules should do almost the same thing that Webmail forward and retain a copy did. (Forwarded messages will appear to come from you while redirected email will appear to come from the original sender). I don't have a Yahoo account so I can't test it. Yahoo probably doesn't have "Redirect to". If you try it, let us know. Re: Yahoo switch: Outlook gets 1 email over & over Check the received time in message source to see if it's the same email or a new copy. If they have the same received time, it could indicate the same message is in a loop. Knowing that won't stop the emails, but it could help narrow down where to look for a solution. Also, if you remain signed in to Outlook, Sign out and back in. If the email continues, you may have to find Microsoft contact information and email them. Send the header message with a description of your issue and ask them to stop that particular email. Re: Problem Report: Nomorobo Activation Is Frequently Deactivated Requiring Frequent Re-activation Leave Nomorobo deactivated and use Voice Tools 'Spam Blocker". Set it and forget about it. Voice Tools > Settings > Spam Blocker: Customize > Select Block for each type >Save Your phone won't ring for blocked calls but they will be included in Voice Tools 'Call History'. When an unwanted call is still received occasionally, block it with phone codes. With a dial tone, press *60 then 2 to block incoming calls. Enter the number and press # or just press# to block the number of the last incoming call. Up to 25 numbers may be blocked, Re: Viewing a sports program while still recording I watch sports slightly delayed in order to skip time outs, inning breaks, halftime, etc. too. Cloud DVR can be affected by a weak signal. It's possible that a signal issue during fast forward could be causing playback to revert to the beginning. Another consideration is how close you are to the end of recorded programming. Even a local DVR can be affected when playback gets close to 'live'. You could also try fast forward at a slower speed to see if that makes a difference. As a workaround, make the channel the sports event is on the current channel. When you get to within a half hour of live, abandon the recording and reverse the live buffer to where you were. Before doing that, be sure to mute sound and hold your hand in front of the TV to avoid a spoiler. Re: Panoramic WiFi app in continuous loop It might not matter but try signing into Cox before you access the app sign in screen.