ContributionsMost RecentMost LikesSolutionsRe: What is the process of diagnosing a NODE issue? What area are you in? I'm in So Cal, and cox is experiencing and "outage" in my area...I think, but can't confirm that they either have a core network issue or they have a system capacity issue. In either case, they say it's an outage and that it will be fixed. they've been saying that all week. I have internet, but it's really laggy and breaks up from time to time. . in my case i'm getting like 30%-50% packet loss, so the internet will run then just stall for a second then run...it's extremely annoying. I have resorted to using a mobile hot spot for work applications. it causes stuttering...all sorts of stuff. It's actually the reason i'm reading the forum today. Re: Extreme Lag on Cox Panoramic - Wired Connection What area are you in? I'm in So Cal, and cox is experiencing and "outage" in my area...I think, but can't confirm that they either have a core network issue or they have a system capacity issue. In either case, they say it's an outage and that it will be fixed. they've been saying that all week. I have internet, but it's really laggy and breaks up from time to time. Best way to tell if you have a similar issue is to open up your command prompt in windows (start search--> type CMD) in the black window that pops up type 'ping -t www.google.com' . this will send a continuous string of packets one a second to google and give you a reply. the reply at the end will say time=xxms. If you get no reply, the packet was dropped. if you get a time over 30ms, there is something slowing you down. in my case i'm getting like 30%-50% packet loss, so the internet will run then just stall for a second then run...it's extremely annoying. I have resorted to using a mobile hot spot for work applications. it causes stuttering...all sorts of stuff. It's actually the reason i'm reading the forum today. Re: Daisy chain routers? First, generally any router would be compatible with COX. The Modem connects you to the cable headend and negotiates all of the security and translation to Ethernet. Generally there is one coax (typical cable looking connection) and one ethernet (square phone looking) connector on the modem. You connect the ethernet to ANY router's WAN port. Turn off the modem, turn off the router (unplug them really) wait a minute, then plug the modem in. Wait about 5 minutes for the modem to sync with cox and get an IP address etc. Once that is done the lights on the modem would be stable. The activity light might be blinking a little. now turn on router. Wait another 5 minutes. Connect your PC to the LAN port on the router and open your browser to the router webpage. Login and setup your router. You should be an IP address from Cox and your router will handout internal addresses to you LAN. If you use the router that supports openVPN you should be good to go. One more note, most all Linksys routers support third party firmware like DD-WRT (google it). You can always replace the stock firmware with this (I've done it for almost every router I've ever bought) and that will give you openVPN and lots of other useful features. It's usually pretty straight forward to accomplish. Re: 1TB CAP - Seriously? I can't wait for competitors in my market. I will drop Cox so fast...even if they went back to no caps, I would drop them on principal. right now, i'm trying to figure out how to cut my video tiers and go just internet. I think based on the video saving I can get better internet speeds and more video resources for much less...cox will lose out because they are short sighted. Re: Cox data usage discrepancies Just as an aside, I have a network monitor on my router and it's really close to what cox is reporting. I thought they were off too, until i put in the monitor and started noticing all the traffic that I didn't expect. Most of it was from background updates to games or OS and continual streaming. My mother had the same issue and she lived alone and didn't use internet that much (she thought). It turns out she was using a fireTV stick that kept streaming after she turned off the TV. She didn't realize that she was eating up her usage when the TV was off. once she figured that out it was all sorted. Re: Extreme increase in data usage I have had a ton of issues with Data usage, but I haven't found cox at fault. I have the 1TB + 500GB because I have 3 teenagers in the house that play games on the PC. What I found was that in some months those games would all have huge updates, like 50GB which would hit all three PCs, so 150GB of usage for just one game. the Second issue was kids leaving the streams running. They might log into twitch or something and have that just running in the background while the PC is open. Usually with full stream, you are talking like 500Kbit per stream times 3600seconds times n hours. it adds up fast. Finally the same issue happens when you have a fire stick or other stream stick, they can sometimes keep running even after the TV is turned off. That, again, can eat up usage. My personal solution was to get a router that supports Gargoyle (a version of openWRT:https://www.gargoyle-router.com/) It allows for FULL visibility and control of your network usage. Using this, I can track the EXACT amount of data crossing the network and actually pin down who is using the most data. With this, you can lock out anyone you don't want in the network and you can restrict bandwidth through quotas. So, for example, this month we are close to hitting the cap....like 40GB away. So I turned on restrictions. After 10GB of usage (each day) the available total bandwidth drop to 1Mbit. Still usable, but harder to share. After the billing cycle, I just open it back up again. I've found that Cox is within about 10% of the number that I get from the router. It's really close. I can also restrict time of day usage by mac address, so the kids are locked out until certain hours. It takes a little work, but functionally i like the results.