ClueLessCox
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Tivo and Cable Cards
Does anyone know anyone at cox who actually has an IDea about Cable Cards and Tivo ? I had an Install last thursday and after 3 hrs at my house the tech gave up, so i called Cable support who after some trouble shooting told me the Card is bad, so i went to my Local Cox Store to get a new card, to be safe i got 3 cards. Tried with Remote tech all 3. Still no Luck. Friday a new tech comes trys the cards again and some new ones no luck. He opens ticket with tier 3 and that's where i am stuck. Its now 4 days later and all i get is lip service on when and if it will be resolved. Paying for a service i cant use and know one knows whats going on. If the problem is that cards are still associated with other systems, one would think that COX would make sure that any card returned to inventory is clean and working12KViews0likes25Comments