ContributionsMost RecentMost LikesSolutionsBeing put on hold or not not being transferred to the right dept. COX is starting to really p-ss me off. Getting an "Internal error" message when trying to log into web mail,using Firefox. Called about this 2 weeks ago,and was given a temp password & it worked fine. for a day. Reset Firefox again this morning, and it worked fine just the tech support answered for 5 minutes. Called again & was transferred to "Complete Care". Didn't ask for it. HAD TO BE sent back to the beginning instead of being transferred to Tier 2 support. WHY? This is a F'd up system. Waited on hold for Tier 1 for 20 minutes to answer, so I could be transferred to Tier2, where I'd probably be on hold there for another 10-20 minutes. Why can't callers be put into a Que and, called back when a support person is available? What good is "Block Sender" if the senders are still coming? I've marked a number of e-mails as "Block Sender",yet they're coming thru to the Junk Folder or Spam folder. Web mail inbox says I have 1 email in the INBOX. I don't. Web mail says I have 1 new mail in the "INBOX". I don't. Blocked e-mail server list. Just how do I check the list of blocked e-mail servers and,unblock some so I can add new ones? G-mail forwarding Anyone know why I can't receive or forward g-mails on my web mail. Only 2 people I know use g-mail & neither can send me a gmail. Their not on my blocked list either. Already checked that. Been waiting for weeks to hear back from Cox. gmail Why can't I forward gmail's to my web mail? I have 2 friends that use gmail & I can't forward either one their e-mails to my web mail. Junk mail filters & Spam What good are junk mail filters if they still come thru? I've got 2 junk mail filters installed & still getting junk mail. Why? Internet speed Why is the internet speed so slow this morning? EVERYTHING is at a crawl. I pay for power boost and, just had the Cox out here the other day & he said everything is working just fine. Even put a shield on my outside connection due to some dipstick from Cox putting a splitter on my connection,causing static. Phishing What happened to this? I've sent several e-mails to this @Phishing.com & it comes back undeliverable. Firefox,email Seems lately,when I start up my computer,Firefox is supposed to w/Fox News but, I'm getting an error saying"server not found". And e-mails are taking forever to forward.