ContributionsMost RecentMost LikesSolutionsRe: Recording conflict Check that the show ends on the hour, (not 3:02 for example), that will give conflict error. From guide press OK to get to the screen you are describing, then use down arrow to hi lite the new show. press side way arrows to change new to all episodes and down again if needed for record padding Outage Repair Estimate Is there a phone number to call, (or a text) to receive an estimated repair time? I'm in Tucson AZ. Second as a suggestion you should add battery change instructions for the new contour remote, I finally found one on you tube. Craig Re: Guide If you press GUIDE twice it will bring up guide choices, arrow to the free to me choice and press OK Re: Trying to use watctv.cox.com You may want to try again, I received that error several hours ago and cleared cache etc. to no avail but now it is working here in Tucson AZ. Cox error message must have been wrong.