Brain01
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Joined 8 years ago
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Phoenix area outage 08/18/23
Internet and TV were out from 5:30 AM (maybe earlier) to 2:00 PM. Since the repair was completed, internet is spotty. The modem does not go offline, but sites do not open (Server not responding) or only partially open (text appears but not graphics). When I try again in 30 seconds to a few minutes, the sites sometimes open, or I have to wait longer before the sites open, even this Cox Forum site. Did the repair not entirely solve the problem? Also, since we were down for more than four hours, will we automatically be credited on our next bill or do we have to submit completed forms to get a refund on the outage?141Views0likes1Comment- 5Views0likes0Comments
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Re: METV channel 93 in Phoenix
Thanks for joining the conversation! In my case, No, nothing related to a channel change is on my bill. The guide shows channel 93 as MeTV like normal. It also identifies the show playing plus the next series of shows like normal. I can go out two weeks to see the entire schedule, like normal. In addition, when I go to channel 93 directly to watch, the screen shows what show is being played, also like normal.5Views0likes3Comments