Bigair
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Joined 5 years ago
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Re: Where did guest network feature go?
THERE IS NO LONGER AN OPTION FOR A GUEST NETWORK!! COX DID A FIRMWARE UPDATE AND GUEST NETWORKS ARE NO LONGER AN OPTION. I HAD ONE SET UP FOR MY AIRBNB GUESTS FOR 3 MONTHS MY CURRENT GUEST WHO NEEDED IT FOR WORK NOTIFIED ME THAT THE NETWORK I GAVE THEM DOESNT SHOW UP. iT TOOK ME 5 HOURS ON THE PHONE WITH COX, A TRIP TO THE COX STORE TO REPLACE MY MODEM AND FINALLY ANOTHER CALL TO A LEVEL 2 TECH TO FIND THIS OUT. THE OTHER REPS TOLD ME TO CALL THE MODEM MANUFACTURER WHO TOLD ME THAT MY 3 MONTH OLD PANORAMIC PIECE OF GARBAGE MODEM WAS DISCONTINUED AND NO LONGER SUPPORTED. NO GUEST NETWORK OPTION ON NEW ONE EITHER. THANKS COX24Views0likes1CommentRe: Arris Modem Firmware Update
I spent 5 hours on the phone with 3 reps that told me my guest network disappeared because of an issue with my modem (panoramic) Drove to Cox store to replace. Came back and set it all up only to find out from a level 2 tech that the guest network was removed and no longer available!!!!!!!7Views0likes0Comments