ContributionsMost RecentMost LikesSolutionsRe: Phone "box" SO I am thinking when I bought a new modem and replaced the cox modem.....i disposed of the box. I remember that a technician was at the house for something else and he said the modem was not working properly and needed to be replaced. I replaced - but had no idea that it also controlled the telephone. Ugh. I guess I am out of luck :( Phone "box" Just discontinued my phone service. Continue my internet service with Cox. When I discontinued at the Cox store it was a simple transaction. Then I got a fee of 122$ - was told it was for unreturned equipment. I have a router, a modem, ( both are mine)and a Direct TV box....no phone box. What would that look like? The only thing I can think of is when I bought my router and modem and had them hooked up.....that replaced my phone box???? My phone worked fine with the above set-up. I'm confused. What phone box??