ContributionsMost RecentMost LikesSolutionsRe: Contour 2 faults There are no splitters. The DVR was installed by Cox. No other signals stutter except Netflix on Contour. Not even Netflix on the Smart TV. It's not a signal issue. It's a fault in the Contour Netflix. Re: Contour 2 faults I don't listen to music on the TV, and never tried Pandora or iHeart radio. Re: Contour 2 faults We have two receivers, but mostly watch only the DVR box. Every time we watch Longmire it stutters, so I tried it on the Smart TV and it doesn't. Also, had a friend over to watch a different recorded show and he asked if the stuttering was part of the episode or in the TV. Re: Contour 2 faults Am I right that Contour 1 has more than 5 lines in the Guide? I forgot to mention that Contour 2 seems to have more content in On Demand. Not that I use it.... Contour 2 faults Regarding the update of Cox Contour 1 to Contour 2, there are some improvements, but some things are much worse. I can find no link to send feedback to Cox other than to post my observations in the forum. These observations may affect your desire to upgrade to Contour 2. The voice control is a handy. But the Guide is worse. In an effort to make it "fancy", they have filled the screen with graphical information that limits the amount of Guide that can be shown. There are only five lines of shows, one of which stays on screen when you page down. That means each page of scrolling is only four channels. It's not enough. And, it seems to me, the width of the Guide has been reduced too, to show less time. Contour highlights the popular evening shows for two prominent days. But the two days shown are the two days that just ENDED, not the next two coming up. I can't understand why they thought this would be useful, and they you haven't changed it. It's handy having Netflix built into Contour, but it doesn't work well. Netflix programs "stutter". That is, they drop a frame every several seconds, so the video jitters. The sound does not seem to be affected. The same Netflix show shown on my Samsung Smart TV doesn't do that, so it has to be in Contour. Previously, if you were watching a movie and you decided to save it, you could hit RECORD and Contour would save the whole movie from the beginning. With Contour 2, the recording does not go back to the beginning and record the whole movie. It only starts recording from where you pressed the record button. Even if you rewind live TV back to the beginning of the movie and press RECORD, it only records from the current time. I've been to the local Cox office to talk to them about some of these features, and was pretty much brushed off with the attitude "Yes, well, that's the way it works."