ContributionsMost RecentMost LikesSolutionsRe: Caller ID banner on TV not showing Incoming phone calls are not showing up on my TV either. This is a great feature. I'd like the option to turn it on or off. Especially while watching a wide screen full movie. I hope Cox's comments in this thread completely resolve the problem. Re: Internet Connection Unreliable We are having similar issues with speed and pages loading. I wonder if we're in a pool of users. We pay for Premium and we should get Premium Internet connectivity. If this continues through this week, I'm making a call to them. The path shouldn't have so many redirects/bounces before it gets to my connection. Call them on it. You have proof. I just had to call them about our cable box remaining in BOOT mode for weeks. Again, we had to return the box today. That's 3 boxes in just over a year. I was livid enough that they issued a credit for the entire TV section of the bill. Re: Cox Webmail marks non-SPAM emails as SPAM I am having a similar problem with my webmail. I am receiving important emails and a few spams/junk daily. Cox needs to adjust the spam folder to put any email directed at me only, in my Focused email. I can then determine and report spam from my Focused folder. Most of the stuff is truly spam in the Other folder. But as you said, a few slid through the crack. I just highlight all in spam and uncheck those that aren't spam. I wouldn't necessarily switch providers if you have your TV, Internet and optional discounted land line. I know it's frustrating, but hopefully Cox will adjust the incoming emails after you report it a certain amount of times. Re: Is Contour 2 worth the change? My most recent Contour box died after getting it less than a year ago. Maybe 9 month. Before that I had to change 2 other boxes. My frustration level this time was through the roof. Again, all recorded shows - gone. I really home they figure out a way to transfer data to a new box. Mine was on "BOOT" for over a month. I don't watch TV often but I record the shows for when I have time to watch them. So, I just swapped to the new Contour box. Will update forum after installation. Three boxes returned in less than 2 years. @JamesScott Thanks for the encouraging comment about this new box.