ContributionsMost RecentMost LikesSolutionsRe: Equipment return grace period Thank you. :) Equipment return grace period I have seen people saying the grace period after deactivation is both 10 days and 2 weeks, but these posts were 3 and 4 years old. What exactly is the grace period now? Re: Where's the Freeview? Thank you, Maria L. I wish we would have had that information in the original email informing us of the Freeview. Many Cox customers were confused as to which tv shows and movies they were going to have access to. Re: Where's the Freeview? Yes, the "Freeview" is supposed to be included in the main On Demand Menu which is channel 1. That's what the email and the annoying woman says. What's even more annoying is today she's saying we should be able to access this now since Cox said it would start today. My On Demand Main Menu has TV, Movies, Premiums, blah-blah-blah,etc., but the "Freeview" we were told would be there is still nowhere to be found. Re: Where's the Freeview? This should be totally incorrect. The e-mail and the looping video commercial that runs on channel 1 said specifically customers should go to Channel 1/Freeview. Period. End of sentence. The Channel 1 video promo advertised ENTIRE episodes of premium channel tv shows as well as movies. Also, just checked and there's no "Freeview" in Premiums. Re: Where's the Freeview? Well that was more technically substantive than the usual replies from Mods, so I'll hold my breath for a little while. Since you delayed the start, does this mean you'll extend the Freeview us Cox customers were promised? Where's the Freeview? So I checked my ON DEMAND menu this morning at 7am CST, and no Freeview. Checked again at 8am CST, and still no Freeview. Ran some errands, came back, checked the On DEMAND menu again, and guess what? Still no Freeview. Here it is May 2nd almost half over and you still haven't got the Freeview started. Seriously Cox, get your act together. This is exactly why I and many other people are ditching you the split second we have any kind of an option. COX commercial for STARZ free preview? I'm a customer in the Wichita area. I just saw a COX commercial on tv promoting some new show on STARZ, and it said we supposedly just had a free preview of STARZ last weekend. Why did you not say this in our billing statements? I just checked mine for Dec, Jan, & Feb and there isn't one single word about any free preview. Re: Stan Against Evil Missing Episodes On Demand As expected, it's not a tv receiver problem. Resetting the box didn't bring up episodes 7 or 8. What's really annoying is episode extras (behind the scenes) from 7 and 8 are there, just not the whole episode, and episodes 1-6 are there till February. Stan Against Evil Missing Episodes On Demand Hi, I was just wondering why episodes 7&8 of Season 3 aren't available On Demand. Every other episode from 1-6 is, but not the last 2 which aired some time ago.