aceman
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Re: how to delete On Demand Recently Viewed items
Both of my DVR boxes were taken out and replaced with a new DVR box, yet the "Recently Watched" list did not clear. This tells me that theRecently Watched information is kept on Cox's server. Cox would only have to keep a record of Pay Per View shows watched for billing-much of On Demand is not PPV-so there is no billing reason for Cox to keep a record of what was watched if it is not PPV.4Views0likes0CommentsRe: how to delete On Demand Recently Viewed items
I had my DVR boxes swapped out and the On Demand Recently Watched list did not get cleared. This can only mean that Cox is keeping our viewing history on their servers linked with our accounts. This appears to be a violation of their privacy policy which says that they only keep anonymized data on viewing history.35Views0likes0CommentsRe: On Demand channels not working
I have been having issues since the recent software upgrade. Press On Demand and I get "Loading...Please wait." Or then I get the error message. When it has been working there is a lot of latency going through the menus. They should change the name from "On Demand" to something else because it certainly is not "On Demand".18Views0likes0CommentsRe: Whole night of not recorded shows
Slikmar I read your post and the responses by the Cox tech and it just confirms what I have experienced most times I have dealt with Cox Tech support: they don't understand your question, and /or theydon't understand how the product works or they just do not know how to use logic to identify what the problem is and is not. Most times they seem to be working off of a script and often they are not even on the correct script or the correct branch of the script.0Views0likes0Comments