ContributionsMost RecentMost LikesSolutionsRe: New Paks Do you know when information will be posted online? I mean this as nicely as possible, but I have never, ever, talked on the phone with someone knowledgeable at Cox. For fun, I called. The first guy had no idea what I was talking about - the second guy was able to help me. Tip: You need to talk to someone who deals with existingcustomers, the sales/upgrade people are not aware of the new packages. Re: New Paks Any updates on this? Re: New Paks Thank you for the info! Re: New Paks Hi Becky, When? The e-mail says April 24th - yet nobody I talked with via phone or chat had even the slightest idea of what I was talking about... New Paks My April bill included the below and the Cox rep's do not seem to know anything about it... any ideas? On April 24, 2018, Cox will make several new add-on TV Paks available to customers who subscribe to Contour Flex, Cox High Speed Internet Service and a Contour TV Receiver.The Sports & News Pak will be offered at $25/month. The Kids Pak, Lifestyle Pak and Entertainment Pak will each be offered at $10/month. Each Pak subscription includes the ability to watch select channels on the Contour App in your home on a compatible mobile phone or tablet.Select premium channels will also be available for purchase with Contour Flex. Solved