ContributionsMost RecentMost LikesSolutionsRe: Introducing Contour, the new personal video experience Several weeks into Contour for me (I signed up right at initial release) and it's been a frustrating experience. The concept is solid, but performance is very poor. Here are some details: iPad app - It's graphically wonderful and easy to navigate. Kudos here. Unfortunately it lacks features, like recording entire seasons, playback of recorded shows, and the ability to turn off the background video (or audio at least). Unless you watch shows on the iPad itself, it's basically used as a glorified remote with annoying audio when you're trying to watch your television (So I now turn sound off on the iPad). Also, I've found that it's quite buggy, and freezes/hangs/crashes often. As of now, I'm restarting the app daily, and I have to wait for the guide to cache the listings before scrolling -just to be able to use it. Cisco box - Its certainly smaller than the Scientific Atlanta it replaced. The remote is dated but works. Pausing live video is a joke. More often than not, it doesn't work... giving an error message instead. When it does work, pressing pause has a long delay before finally stopping. Try that on your favorite football game. Playback is good, but there's no feature on the remote to skip forward 30sec, like most other DVR systems can do. It's great for skipping commercials. When watching recorded programs, the system REGULARLY crashes, and says to try again in a few minutes or call support. Waiting on hold for 45+ minutes gets infuriating. It retrospect, I'm very unimpressed with Contour, and wish I hadn't been talked into paying Cox for the privilege of beta testing their new service. Contour iPad App - Home Mode Just got Contour installed, and now I'm playing with the iPad app. It says that it's in "out of home mode", even though I'm sitting on my living room couch. -How do I change this?