duplicate HD channels in Tulsa
A couple of months ago, Cox in Tulsa rolled out a new channel lineup that was supposed to make finding our channels "so much easier". In fact, it has made things much, much more difficult. They were supposed to change all of the HD channels to a new number. For example, AMC HD was supposed to change from 748 to 1105. Well, what actually happened was that 748 changed to 1048 and 1105. These are both HD channels with the exact same content. These channels are linked together so that you cannot "skip" one of them. If you "skip" one, the other will automatically "skip" as well. So both HD channels show up on your guide at the same time. No big deal, except this holds true for nearly ALL HD cable channels (Animal Planet, BET, Bravo, CNN, Fox news, HGTV, Hallmark, TBS, TNT, MSNBC, DISC, etc...) Now, we have to scan through all of these duplicate channels whenever trying to channel surf or look at the guide. I have called many times to complain about this and no one even seems to know that it does this! No one has an answer about why there are 2 HD channels, let alone how to unlink them so you can skip one without the other automatically skipping as well. Cox says no one else has complained about this, but just looking at previous forum posts I can tell that others have the same issue. I really wish Cox cared about their customers and would actually do something to resolve this. Listen up Cox or your customers will get fed up and switch to another service provider.
