8/29/2019, nbc and msnbc breaks up and sound break down.
In south Windsor our nbc and msnbc and sound breaks down.
Forum Discussion
5 Replies
Same here in Southington. Thought it was my equipment but it appears to be limited to certain channels.
- Hello. This sounds frustrating. What channels are you experiencing the issue on? Where are you trying to watch these channels?
Crystal
Cox Support Forum Moderator
- @Mare70
If you're still having an issue please try rebooting the cable box and see if that helps. If still having an issue after please email your full-service address and name to cox.help@cox.com.
Jonathan J
Cox ModeratorI dont use a cable box...cablecard only. For some reason with no action by me, its been clear for the past few days. Can a root cause be determined and communicated to the community? This may help future issues.
- Hello HDTV_Guy. Since you are using a cable card, I recommend rebooting the tuning adapter. Please let us know if there is any change. Thanks. -Allan Cox Support Forums Moderator.
