Forum Discussion

Argimiro_Lago's avatar
Argimiro_Lago
New Contributor
5 years ago

Intermittent sound drop

For the last one or two months my TV and computer sound have been intermittently droping the sound for one to three second. It hapens continuously. At first, I thought  it was m y equipment, but since it is also happening in my high speed internet, I've come to the conclusion that it is a Cox Cable problem. Will be contacting Cox as soon as this storm is over!!!!

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, we value your business, and we're sorry to learn about these ongoing issues. Currently, an outage has been posted in your area. Once this outage clears, please don't hesitate to reach out to us. We can be contacted on cox.help@cox.com, Facebook, as well as Twitter. I hope you and your loved ones stay safe. -Kevin M. Cox Support Forum Moderator