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All the Apps on the Contour 2 except the newly available "Prime Video" App are working just fine. The "Prime Video" App returns an "Internet Connect Failure" dialog box, intermittently. Since the Contour 2 is not directly connected to the internet, there doesn't seem to be any way to diagnose the issue. I have restarted every piece of hardware in the home network and re-registered the Contour 2, with no resolution. Interestingly, not all selections on this App fail with this error some will play normally. I have an Amazon Prime subscription and the "Prime Video" App works fine on all the other devices on which it's installed.
Is anyone else having this problem?
Yes. Same scenario and attempted remedies as described by OP
Also, for the 3 selections I've been able to view, the closed captioning (subtitles) menu fails