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mgc77's avatar
mgc77
New Contributor
5 years ago

Accidental movie purchase

Accidently purchased a pay per view moviie (hitchcock) two days ago.  Never watched movie and have zero intention of watching it.  Who do I contact to get account credited?  Thanks

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  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    contact customer service, but might have better to call when it happened not 2 days after

  • Hi Mgc77, there is a possibility we can oblige your request. Because we need to verify account information, please email cox.help@cox.com or call 800-234-3993. -Becky, Cox Support Forums Moderator