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Netflix Confusion?

Why does Cox bill me for Netflix when I already have it (and pay for) via Roku device? I don't have time to wait an hour on hold during the day so I thought someone here could help me out?

  • Hi BassetMom,

    Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance, please email us at cox.help@cox.com with this post, your full name, and complete address.

    Maria L.
    Cox Support Forum Moderator