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Recently we have experienced this issue on Fox (Channel 1013). We live in Ocala, Florida. We go into settings and audio description is turned off, but it still gives an audio description of the program. It doesn't happen during commercials. We are currently watching Hells Kitchen and nothing we do seems to work.
Have you checked for Secondary Audio? Or is that the same thing as audio description?
I reset my box, but I'll have to wait until Wednesday when I record The Masked Singer on Fox to see if it made a difference or not. I'll submit another reply then to let you know if it worked or not. Thanks.
I have the same problem and it’s only on Fox 1013. As it does not happen on other channels and I’ve tried resetting the box, I wonder if it’s how the signal is set by Cox Will check to se if you resetting of the box fixes your issue
Still having the same problem after resetting the box and as Lunamom pointed out, it's only on Fox 1013.