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I am having a problem with the volume and find the volume very low. Cox has replaced the Contour box twice with no improvement. Is there anyone having the same problem, and if so, how did you correct it? I can turn the Contour box off and use only my Amazon Fire, turn the volume down to 20, or lower, compared to 45 on the Contour being the same!
Contour is connected to my TV via HDMI cable. No other audio receiver or soundbar, just the Contour box. My TV is a "Sony Bravia" model: KDL-4625100. I had no issue with my old Cox HD receiver, or my Amazon Fire.
Thanks for your help.
I would also check out the TV settings like "Sound booster" as found in the manual here. To find those settings with others, use CTRL+F and look for "Sound Adjustments".
I have checked all my TV settings and they are OK... I have a low volume! Watching NCIS tonight and I have to up the volume on the contour remote to 64! You know that is uncalled for. My old Cox HD box the volume would be on 21. It is the box, not my TV.
Does Contour 2 have a Quick Setup Wizard? If so, I'd run it again to verify the setting for external surround-sound system.
If that is set to No, what do you have selected for Audio Setting: Dolby Digital, HDMI or 2-channel Only?
I can't find a Contour 2 User Guide, so I'm not familiar with your options.