Want to learn how to use the Support Forums?
Read the forum guidelines
I recently got a Cox Contour 2 DVR. Slingbox website states Slingbox is compatible with Cox. I have a Slingbox 350 unit that only has Component Vido & audio input and output, not HDMI.
To solve that problem since Contour only has HDMI, Amazon has a $79 HDMI to Component + L/R Audio to HDMI 1080i Video Converter/Adapter with USB Power Cable for Slingbox. This unit worked well, connecting Cox Contour HDMI out to The Converter/Adapter HDMI; then Converter/Adapter HDMI out to TV HDMI in; last Converter/Adapter Component Video/audio out to Slingbox Component Video/audio in.
Next download Slingplayer Destop from Slingbox website. PC and Slingbox must be on same network for this setup. Follow the on screen prompts for Country, ZIp Code, Provider; this gets to the Setup Remote Control Page; THIS IS THE PROBLEM! Slingbox drop down menu DOES NOT LIST COX CONTOUR or any other Cox remote that is compatible; Cox Tech Support said to contact Slingbox; Slingbox said since my 350 was out of warranty they wanted $29 to answer the question. Deep in one of the Slingbox forms mentioned try the Comcast remote since they are both made by Arris, and Cox gets there Contour via Comcast; but there are 30 Comcast remotes listed, but their X1 (XR5) is the same unit as Cox Contour.
So for remote control setup via PC Slingplayer Destop: Use PVR, Comcast, X1 (XR5) have to pull the drop down menu down to see it! It finally worked after 2 hours of research. Follow these instructions exactly and it works perfectly.
Thanks for this informative post. If only this forum's search function worked so we could find post like these in the future if the question comes up.