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Over the last three weeks, my most frequently watched channels often freeze, then become unavailable. I was watching a play-off football game on CBS, and in the middle of it the picture goes out. I can’t reconnect but other stations are viewable. How is this possible? I want a partial refund because I have to leave my house, go to a sports bar, just to finish watching the game I started. TOTALLY ridiculous! Cox cable is REALLY bad, and if I had a viable alternative to this horrible company, I would take it.