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10 Days Without Cox On Demand. Tivo is not the culprit!

In the Hampton Roads Area, we have not had access to any On Demand shows. I have been trying to binge watch "Outlander" on STARZ (which I pay extra for) and I cannot access any channel via On Demand. It is not Tivo related because I do not have Tivo nor any other DVR. The error is at Cox's doorstep. When will this be corrected?

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  • You can try to reset your cable box via your account.  If a reset doesn't work, call Cox to reprovision your box.  They read off a troubleshooting script so be patient.

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