Recording NBC Nightly News fails on Fridays

Try setting up a series recording for NBC nightly news and it won't record on Fridays.

Verified that it's not my box nor anything else in my system.  Occurs on all boxes including new one I just got.

Occurring over last year.

Reported problem several times to support who says they will escalate but I never hear back.  I ask them to just try it but they can't.

I would think NBC would care that their service is not set up properly and is not getting the audience but I don't know how to contact them.

To get more convoluted.  If you go to Friday and do a single recording it will record but Thursday won't.  (Go ahead and try it.)

I think the bug is that I can see that Thursday and Friday episodes have same episode number.

If anyone has any ideas about how to pursue further I would appreciate it.

Parents
  • Hi RickCox, I set up a series recording for "NBC Nightly News" to see if I can replicate this issue. The episode numbers on my Contour 2 Guide appear to be correct. The episode of NBC Nightly News scheduled for Thursday, January 10th is labeled "Ep10", and the episode scheduled for Friday, January 11th is labeled "Ep11". -Becky, Cox Support Forums Moderator
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