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- Karen_RFormer ModeratorAndrew, Cox provides all programs that we receive from the network. To clarify are you saying an episode is missing or episode or show cuts off during playback? -Karen
- Andrew_WeesContributor III
the episodes/programs cut off examples the kelsea ballerini miss me more music video i the music choice/country folder
- BeckyModeratorHi Andrew, I'm wondering if the files were truncated somehow. Are the episodes/videos cutting off because you've reached the end? Check the episode information to verify the video length. For example, the On Demand menu on a Cox video receiver tells me that the Kelsea Ballerini "Miss Me More" music video is 3 minutes 23 seconds long. Does this match the file length displayed in TiVo On Demand? At what point does the video end? -Becky, Cox Support Forums Moderator
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