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Do any of the cox techs know why some ondemand programs when viewed through Tivo equipment only shows some of the program instead of the full program?
the episodes/programs cut off examples the kelsea ballerini miss me more music video i the music choice/country folder
the Kelsea balarini video got fixed over night and now plays, in the yurview folder the Go Omaha episodes are cut off only 1 min of the go omaha 1st episode is playing on demand on Tivo says it's 18 min long program
still only seeing the first 2 minutes on demand via the tivo after a forced service connection
Episode 1 of “Go! Omaha” no longer cuts off after ~2 minutes, and now plays in its full entirety. Please confirm and let us know if there are any other issues.
Cox Support Forum Moderator
the first episode is fixed, but the second episode is still cut off
We received an update that the fix is in progress and should be completed by tomorrow. Please check tomorrow and let us know if you continue to have trouble.
Tiffany I just checked this afternoon and both go omaha episodes are back to the cut off episodes, but something I did notice though was the first episode was the full episode until I needed to stop/pause it the when resuming it went back to the cut off version of the program.
I just got an update from the On Demand team that they are still seeing the issue. We will continue to monitor the escalation and let you know once we receive another update.
can you ask them to check all ondemand titles please?
I know of other cox users with Tivo's having the same issue, so it seems to be affecting the whole cox ondemand library on Tivo.