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how do i replace my fisher-price remote to a mini box?

it has stopped working properly.  we've changed batteries & that doesn't help. takes forever to turn on/off. lasted longer than i thought it would!

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  • Hi Socal, you can bring your old remote into a Cox Solutions Store and we'll swap it for a new one. If visiting one of our retail locations isn't convenient for you, we can ship you a new remote. We'll also include a return receipt so you can ship the old remote back to us. -Becky, Cox Support Forums Moderator
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